DECLAN ADAMSON

Broker Development Team

• Build and maintain strong relationships with clients, providing professional advice and support throughout the renewal process.
• Liaise directly with insurers and underwriters to negotiate competitive premiums, enhanced policy terms, and comprehensive cover for clients.
• Handle client queries and provide clear explanations of policy coverage, exclusions, and insurance requirements.
• Support business retention and growth through excellent client service and proactive account management.
• Maintained working knowledge of available products and services for enhanced customer service.

Shared Services

• Managed administration and processing of Non-Resident Bonds, ensuring compliance and timely issuance.
• Prepared and arranged bond documentation, ensuring compliance with regulatory and client requirements.
• Served as the primary point of contact for clients, responding to enquiries and providing updates throughout the bond process.
• Assisted clients with bond applications, documentation requirements.
• Delivered exceptional customer service while efficiently managing multiple client requests.

• Oversaw account portfolio, driving client satisfaction and retention
• Cultivated client relationships through consistent communication and tailored support
• Enabled new business acquisition by establishing initial client contacts
• Coordinated with underwriters to facilitate timely policy amendments and renewals