Summary
Overview
Work History
Education
Skills
Certification
Additional Information
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Work Availability
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Hi, I’m

DEEPAK MISHRA

Salesforce Technical Lead | Solution Architect
Munich,Bavaria
DEEPAK MISHRA

Summary

Experienced Salesforce Technical Lead with over 6 years of IT experience, adeptly managing and leading teams of 20+ professionals. Specialized in aligning Salesforce implementation and customization with precise business needs. Proficient at providing effective technical leadership, devising customized solutions, and ensuring adherence to industry standards. Proven history of delivering exceptional Salesforce implementations and integrations.

Overview

6
years of professional experience
5

Salesforce Certifications

Work History

Accenture GmbH
Munich

Senior Salesforce Technical Lead
05.2022 - Current

Job overview

  • Led as Senior Technical Lead, spearheaded the delivery of technical solutions for upcoming requirements, driving seamless project execution and fostering effective team collaboration.
  • Led team with responsibility to maintain and design smooth integration flow with and without involvement of Middleware.
  • Acted as subject matter expert and providing pre-sales effort estimation.
  • Collaborated closely with Technical Architect and Product Manager, ensuring smooth design and development processes.
  • Conducted successful client demos, finalized requirements, conducted workshops, and designed architectural blueprints, contributing to client satisfaction and project success.
  • Orchestrated project rollout, closely monitoring deployment activities, and providing technical and functional post-deployment support, achieved a 30% increase in team efficiency and a 20% reduction in issue resolution time.
  • Orchestrated Agile ceremonies (Sprint Retrospectives, Sprint Planning, Review, Stand-ups), fostering seamless
    communication and continuous improvement within the team.
  • Conducted SFDC sessions and trainings, upskilling new hires and improving team proficiency.

Accenture Solutions Pvt.Ltd
Pune, Maharashtra, India

Software Engineering Team Lead
12.2021 - 05.2022

Job overview

  • Led the development team by providing technical solutions and walkthrough, resulting in increased efficiency and timely project delivery.
  • Coordinated design and planning exercises for future product rollouts, leading to enhanced product capabilities and heightened customer satisfaction.
  • Optimized Salesforce trigger framework using metadata-based design patterns in Apex, resulting in streamlined processes and a scalable architecture, which enhanced system performance
    by 30%.
  • Spearheaded the implementation of the Lightning Web
    Components (LWC) configuration framework for multi-purpose use cases, reducing development time by 20% and increasing application flexibility.
  • Designed and implemented Synchronous/Asynchronous callout's using REST/SOAP integration design framework, ensuring seamless data exchange between systems, and reducing data retrieval time by 40%.
  • Created technical documentation, product specifications, and technical training materials, enhancing knowledge sharing and onboarding processes for new team members.

Accenture Solutions Pvt.Ltd
Pune, Maharashtra, India

Application Development Senior Analyst
10.2019 - 11.2021

Job overview

  • Developed Azure DevOps pipelines to create and deploy unlocked packages for single/multiple dependencies complying with CI-CD techniques of SFDX, which eliminated 21hrs/week of manual efforts.
    Led the adoption of Lightning Aura Components across lightning transition projects, achieving a remarkable 65% improvement in user experience and application security.
  • Integrated Salesforce system with 10+ external systems using the Integration Framework model, enhancing data exchange and interoperability.
  • Leveraged SFDX Unlocked packaging concept to deliver robust solutions, optimizing component reusability and streamlining development processes.
  • Implemented runtime query generation in Apex, enabling complex logic execution and facilitated the deployment of scheduled batch classes, aligning with specific business requirements.
  • Ensured code quality and fostered collaboration by conducting thorough code reviews, peer evaluations, and rigorous code quality checks.
  • Delivered informative and engaging training sessions on GIT and demonstrated a comprehensive understanding of GIT and Visual Studio setup for version controlling.

Accenture Solutions Pvt.Ltd
Pune, Maharashtra, India

Application Development Analyst
07.2017 - 09.2019

Job overview

  • Streamlined Salesforce customizations, resulting in enhanced efficiency and user experience. Utilized Triggers, Apex, Async Apex, APIs, External Objects, OAuth flows, and Standard REST APIs to achieve impactful solutions.
  • Achieved and maintained 80% code coverage for Apex classes, triggers, and Visualforce pages, employing CI-CD techniques of SFDX. Ensured the delivery of high-quality code and seamless deployment.
  • Revamped Approval Processes to optimize product service sales and automated case management, leading to a significant increase in business efficiency and reduced response times.
  • Developed and maintained reports and dashboards, tracking KPIs to provide data-driven insights for business decision making, resulting in improved operational efficiency and revenue growth.

Education

Osmania University
Hyderabad, Telangana

Bachelor of Engineering (BE) from Computer Science and Engineering
05.2017

University Overview

  • Overall Score: 7.06 CGPA

Skills

  • Salesforce Products: Sales Cloud,
    Service Cloud, Salesforce DX
  • Area of Expertise: Salesforce
    Configuration, customizations and
    Integrations
  • Programming Languages: Apex, JavaScript, Visualforce
  • Framework: Lightning Aura Framework
    And Lightning Web Components
  • Database: SOQL, SOSL
  • Version Control: Git, Source Tree
  • CI/CD: Azure DevOps
  • Tools: VS Code, Eclipse, HP ALM,
    Version-one
  • Methodologies: Agile, Waterfall
  • Design: SOLID Principles, Enterprise
    Apex Patterns, Apex Design Patterns,
    Integration Patterns
  • User Acceptance Testing (UAT)

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified Platform Developer I
  • Salesforce Certified Platform App Builder
  • Microsoft Certified: Azure Fundamentals
  • Salesforce Certified Platform Developer II
  • Salesforce Certified Service Cloud Consultant

Additional Information

Additional Information
  • Winner of FY19 Q3 SPARK Award.
  • Winner of Tech-Star 2020 for participation and engagement with the program.
  • Recipient of Bright Spot Award for contributing to project with professional and personal development.
  • Hat of Honor – Employee of quarter award.

Languages

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Telugu
Advanced (C1)
Availability
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Senior Salesforce Technical Lead
Accenture GmbH
05.2022 - Current
Software Engineering Team Lead
Accenture Solutions Pvt.Ltd
12.2021 - 05.2022
Application Development Senior Analyst
Accenture Solutions Pvt.Ltd
10.2019 - 11.2021
Application Development Analyst
Accenture Solutions Pvt.Ltd
07.2017 - 09.2019
Osmania University
Bachelor of Engineering (BE) from Computer Science and Engineering
DEEPAK MISHRASalesforce Technical Lead | Solution Architect