Dynamic leader with extensive experience in postal operations management and employee relations, honed at the United States Air Force, USAF. Excelled in enhancing mail delivery efficiency and fostering a supportive work environment. Skilled in Microsoft Office and adept at conflict resolution, consistently improved customer satisfaction and operational compliance through innovative strategies and effective team leadership. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.