Denise Reid
Montclair
Summary
Highly experienced Sales Representative known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Certified Teacher Assistant
Delta-T Group North Jersey
09.2016 - Current
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Tutored struggling students individually and in small groups.
- Completed daily reports on attendance and disciplinary performance.
- Copied, organized and distributed classroom assignments or other paperwork.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Mentored and tutored individual students needing additional help.
- Shared important information with students concerning upcoming assignments and tests.
Independent Business Owner
Broadway Dreams Pageants
05.2010 - 09.2016
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Interviewed and hired ideal candidates to assist with logistics and tasks of business.
Senior Inside Sales Representative
The Star-Ledger
01.2007 - 01.2009
- Set and exceeded Advertising inside sales goals by establishing ambitious targets and motivating sales representatives.
- Updated Advertising accounts and maintained long-term relationships with clients.
- Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Worked closely with other departments to promote products and marketing campaigns.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Contributed to team objectives in fast-paced environment.
- Set and achieved company defined sales goals.
Senior Outside Sales Representative
Planb Communications
06.2000 - 07.2001
- Finalized sales deals and contracts.
- Visited clients to sell Telecommunications products.
- Followed up with customers about customer service.
- Contributed to team objectives in fast-paced environment.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
Account Manager, Inside Sales
Bell Atlantic Yellow Pages
09.1997 - 06.2000
- Prepared and submitted reports to keep management informed of Advertising sales activities and progress.
- Used CRM software to maintain detailed contact logs and account records.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded Advertising sales targets and quotas to contribute to overall sales goals and revenue of company.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Answered customers' questions regarding products, prices, and availability.
- Utilized data and analytics to identify target markets and understand customer needs.
- Set up new accounts, established customer credit and set up payment methods.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Developed and implemented sales strategies to increase customer loyalty and retention.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Monitored industry news and trends to stay up-to-date on competitive landscape.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Liaised with marketing and sales teams to develop targeted campaigns.
Education
Bachelor of Arts - Criminal Justice
Rutgers University
New Brunswick New JerseySkills
- Verbal and Written Communication
- Standardized Testing
- Motivating and Inspiring Students
- Multicultural Awareness
- Persuasive negotiator
- Compelling presentations
- Account acquisition
- Prospect qualification
- Territory Management
- B2B sales
- Sales Representative of the Month Award
- Goal Setting
- Expertise in cold calling
- SalesForce
Accomplishments
Authored a book titled Momager Notes in 2011
Certification
- New Jersey Substitute Teaching Certification
Timeline
Certified Teacher Assistant
Delta-T Group North Jersey
09.2016 - Current
Independent Business Owner
Broadway Dreams Pageants
05.2010 - 09.2016
Senior Inside Sales Representative
The Star-Ledger
01.2007 - 01.2009
Senior Outside Sales Representative
Planb Communications
06.2000 - 07.2001
Account Manager, Inside Sales
Bell Atlantic Yellow Pages
09.1997 - 06.2000
Bachelor of Arts - Criminal Justice
Rutgers University
- New Jersey Substitute Teaching Certification
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