Skilled at providing exceptional customer service, supporting sales needs and merchandising products. Excellent teamwork and communication strengths.
Overview
9
9
years of professional experience
Work History
Bakery Supervisor Barista & Café
Brinker GmbH
11.2019 - Current
Increased customer satisfaction by maintaining a clean and organized workspace.
Controlled line and crowd with quick, efficient service.
Trained new employees, sharing knowledge and expertise of coffees, teas, and food offers.
Streamlined bakery operations through the implementation of efficient work procedures and time management techniques.
Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
Coffee and Tea preparation
Hospital Service
Augusta Klinikum BO
04.2015 - 09.2016
Patient care by serving food and helping with any needs except medical assistance.
Ensured a clean and safe environment for patients, staff, and visitors by strictly adhering to infection control protocols.
Improved equipment availability through effective coordination with nursing teams for timely pick-up and return of used items.
Enhanced overall patient experience by consistently treating all individuals with respect, empathy, and a positive attitude during their hospital stay.
Old People's Home Service
MVZ BO
03.2015 - 08.2016
Built long-lasting relationships with clients/ residents by consistently delivering exceptional home service consultations.
Demonstrated respect, friendliness and willingness to help wherever needed.