DERREK JOHNSON
Laurel
Summary
Results-driven professional with expertise in strategic planning, cost optimization, and team leadership. Developed and implemented strategies to achieve operational goals while enhancing organizational performance. Strong problem-solving and communication skills enable effective team motivation and collaboration. Experienced in financial management and organizational development.
Overview
21
21
years of professional experience
Work History
Business Partner
BBSI
Salisbury, MD
08.2025 - Current
- Developed strategic partnerships that enhanced service delivery and client satisfaction.
- Led cross-functional teams to implement process improvements and optimize operational efficiency.
- Collaborated with stakeholders to define business objectives and align resources effectively.
- Streamlined communication channels, improving information flow between departments.
- Conducted regular assessments of business operations to ensure compliance with industry standards.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
OPERATIONS MANAGER
VISKON-AIRE CORP.
Salisbury, Maryland
10.2013 - 08.2025
- Oversaw daily operational execution and long-term project planning for a 21M manufacturing company.
- Coordinated procurement of raw materials, production supplies, and replacement parts to maintain production readiness.
- Supported hiring and performance management processes by guiding talented team involvement through coaching and evaluation.
- Managed customer and vendor relationship activities to enable successful project completion.
- Directed creation of innovative approaches to streamline business processes and support operational efficiency.
- Managed accurate inventory records to maintain optimal stock levels at all times.
- Collaborated with leadership to assess shifting customer needs and incorporate labor planning considerations into strategy.
- Analyzed financial data to identify trends and develop profitability-improving solutions.
- Planned staff work schedules and assigned specific duties to support smooth operations.
- Reviewed financial statements, sales reports, and performance data for productivity tracking and operational insight.
- Streamlined operational workflows to enhance efficiency and reduce bottlenecks across departments.
- Led cross-functional teams to implement process improvements resulting in enhanced service delivery.
SENIOR BUSINESS OPERATIONS MANAGER
BLUEWATER DEVELOPMENT.
Ocean City, Maryland
05.2024 - 01.2025
- Implemented PROCORE for enhanced scheduling, organization, and communication.
- Coordinated with cross-functional teams to identify process improvements.
- Implement PROCORE to help with scheduling, organization & communication.
- Coordinated cross-functional teams to identify and prioritize process improvements.
SALES REPRESENTATIVE MANAGER
POTOMAC VALLEY BRICK & SUPPLY CO.
Salisbury, Maryland
01.2013 - 10.2013
- Oversaw inside sales operations to enhance team performance and customer satisfaction. Sales and Operations. Conducted training sessions to develop skills and knowledge of sales staff.
- Oversaw the movement of freight and tracked inventory levels.
- Utilized CRM software to track all leads, contacts, and deals throughout the sales cycle.
- Managed customer accounts and relationships across Accomack, North Hampton, Wicomico, Worcester, Somerset, and Sussex County.
DISTRICT MANAGER
LESLIES POOLMART
Wilmington, Delaware
03.2010 - 01.2013
- Provided leadership guidance to store managers on how to best run their respective stores while meeting corporate goals.
- Guided store managers in operational strategies to align with corporate goals and enhance store performance.
- Analyzed sales data from all stores within the district to identify trends and opportunities for improvement.
- Reviewed financial statements from each location regularly and provided feedback for cost control initiatives.
- Reviewed financial statements from each location and advised on cost control initiatives to optimize spending.
- Developed talent pipeline through succession planning tools and best practices to ensure future leadership readiness.
STORE MANAGER
LESLIES POOLMART
Wilmington, Delaware
01.2010 - 01.2011
- Achieved sales plan for the year, increasing sales 8% over prior year.
- #1 APC (Average Sale per Customer) in District 33 in 2011 and highest increase vs. LY.
- Completed Leadership training program in AZ, enhancing leadership skills.
- Led the hiring process for future leaders and developed store operations.
- Completed the 2012 Leslies Leadership Class, gaining valuable management skills.
- Received the Rookie of the Year award 2011.
SHIPPING AND RECEIVING MANAGER
VISKON-AIRE CORP.
Salisbury, Maryland
05.2005 - 02.2010
- Managed all products coming in and going out.
- Managed inventory and assembled orders.
Education
BACHELOR OF PSYCHOLOGY -
DELAWARE STATE UNIVERSITY
DEASSOCIATE DEGREE - SECONDARY EDUCATION
CECIL COMMUNITY COLLEGE
MDSkills
- Operations Management
- Administrative Management
- Strategic Planning
- Organizational Development
- Inventory Management
- Microsoft Office
- Team Leadership
- Decision-Making
- Problem-Solving
- P&L Management
- Project Management
- Customer Service
- Client Relationships
- Onboarding and Orientation
- Process Flows
Interests
Baseball, All-Region XX 1st team 2009 (Cecil), Captain of Regional Championship team 2009 (Cecil), Varsity Letter in Baseball 2006 (JMB), 3A Maryland State Champion 2006 (JMB), Captain of State Championship team 2006 (James M Bennett)
Personal Information
Title: MANAGER OF OPERATIONS
Timeline
Business Partner
BBSI
08.2025 - Current
SENIOR BUSINESS OPERATIONS MANAGER
BLUEWATER DEVELOPMENT.
05.2024 - 01.2025
OPERATIONS MANAGER
VISKON-AIRE CORP.
10.2013 - 08.2025
SALES REPRESENTATIVE MANAGER
POTOMAC VALLEY BRICK & SUPPLY CO.
01.2013 - 10.2013
DISTRICT MANAGER
LESLIES POOLMART
03.2010 - 01.2013
STORE MANAGER
LESLIES POOLMART
01.2010 - 01.2011
SHIPPING AND RECEIVING MANAGER
VISKON-AIRE CORP.
05.2005 - 02.2010
ASSOCIATE DEGREE - SECONDARY EDUCATION
CECIL COMMUNITY COLLEGE
BACHELOR OF PSYCHOLOGY -
DELAWARE STATE UNIVERSITY