Summary
Overview
Work History
Education
Skills
Timeline
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Destiny Bryant

Destiny Bryant

Wilmington

Summary

Dynamic and detail-oriented professional with a proven track record at Wilmington University, excelling in student support and resource advocacy. Demonstrated strong organizational skills and effective communication, enhancing student experiences through comprehensive support services. Recognized for leadership in training and problem-solving, ensuring smooth transitions and fostering collaboration across departments.

Overview

7
7
years of professional experience

Work History

Student Service Associate

Wilmington University
11.2024 - Current
  • Supported the professional development of peers by sharing best practices in Student Services operations.
  • Answered student inquiries in-person, by telephone, and through email.
  • Coordinated on campus tour sessions for new students, ensuring smooth transitions into the college environment.
  • Managed confidential records in compliance with FERPA regulations, maintaining privacy while providing effective services.
  • Confirmed class schedules with instructors and distributed current details to faculty and staff.
  • Served as a liaison between students and various campus departments, ensuring clear communication channels were maintained throughout the process.
  • Enhanced student experience by developing and implementing comprehensive support services.

Public Safety Cadet

Wilmington University
01.2020 - 06.2025
  • Developed leadership skills in junior cadets by assigning them challenging tasks and responsibilities.
  • Upheld the highest standards of professionalism and integrity, serving as a positive role model for cadets to emulate in their own careers.
  • Conducted CPR training in the event of an accident
  • Followed protocols and procedures to perform tasks quickly and minimize mistakes.
  • Enhanced cadet performance by implementing training exercises and drills.
  • Conducted a series of emergency testing such as mass communication tests, emergency phones, panic button tests, etc.
  • Ensured the safety of our students faculty and staff by conducting property checks
  • Answered calls in regards to safety and unlocking classrooms for faculty, students, and staff.
  • Provided informative briefings to update superiors on current situations and responsibilities.
  • Surveilled criminal suspects and assigned locations, documenting suspect behavioral patterns for inclusion in intelligence reports.

Legal Assistant

Freibott Law Firm
06.2024 - 10.2024
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Answered clients calls related to their cases in workers compensation
  • Organized documents for client folders
  • Typed and sent documents to clients for appointment reminders, trial reminders, etc.

Server

Seasons Pizza
05.2018 - 12.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Bachelor of Science - Biology With Forensic Concentration

Wilmington University
New Castle, DE
06-2024

Thomas Mckean High School
Wilmington, DE
06-2019

Skills

  • Strong organization
  • Student support
  • Report writing
  • Resource advocacy
  • Teamwork
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Excellent communication
  • Organizational skills
  • Analytical thinking
  • Professionalism
  • Effective written and verbal communication

Timeline

Student Service Associate

Wilmington University
11.2024 - Current

Legal Assistant

Freibott Law Firm
06.2024 - 10.2024

Public Safety Cadet

Wilmington University
01.2020 - 06.2025

Server

Seasons Pizza
05.2018 - 12.2019

Bachelor of Science - Biology With Forensic Concentration

Wilmington University

Thomas Mckean High School

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Destiny Bryant