DEVABRATA MAITY
Credit & Collections Manager
NewBury
Summary
An efficient leader with 16+ years of leading in the Credit and collection, successfully executing client/company objectives and managing multiple stakeholders in diverse geographies. Assertive, enthusiastic and engaged with the ability and track record to cultivate new business opportunities, identifying improvement opportunities, contributing to business bottom line and meeting/exceeding profitability goals. Building high performing teams, nurturing talent, inspiring others, and leading with focus on delivering value to stakeholders.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
5
5
Certifications
Work History
Manager - Credit & Collection
Agilent Technologies
11.2014 - Current
- Leading & guiding a B2B Credit & Collections business on a $14 million monthly accounts receivable portfolio
- Built robust strategies resulting in $48 million collection FY ‘25
- Reduced 90+ days aging from 36% to 23% through granular-level account reviews.
- Reduced 360+ aging from 14% to 6%.
- Customer Risk Management in Credit.
- Involved in the training of new joiners, such as SAP, FileNet, and Ariba.
- Liaisoning with Sales for order processing and payment terms negotiation.
- Help the GAR team in passing JV entries in the subledger for month-end closing.
- Part of Internal Audit Team and help with SOX Audits as well.
- Preparing DSO dashboards for director level and above.
- Overlook the Legal proceeding on default customers & attending court hearings
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
TEAM Leader
IQOR India Pvt ltd
11.2010 - 11.2014
- Supervized team of 4 executives handling India & Australia, New Zealand AR collection
- Improved Key metric measures, bring down 90+debt from $1.4Mill to $600K
- Reduced open payments amount from $900K to only $50K
- Visitng high aging customers for dispute resolution
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Process Developer
HCL Technologies
11.2008 - 11.2010
- Part of US Collection Team working for Macy’s(One of the top Retail Store)
- Processing credit card payments
- Solving Customer Grievances related to billing
- Preparing collection forecast reports for the Team
Education
MBA -
Swami Vivekanand Subharti University
01.2022
Bachelor of Commerce - undefined
Delhi University
01.2012
Skills
Client Relationship Management
Certification
Lean Certified
Interests
Sports, Trekking, Fitness, Learning & keeping it simple
PERSONAL TRAIT
- Hard Working & Self Driven
- Rational & Candid
- Visionary
- Patient
- Team Player
Timeline
Manager - Credit & Collection
Agilent Technologies
11.2014 - Current
TEAM Leader
IQOR India Pvt ltd
11.2010 - 11.2014
Process Developer
HCL Technologies
11.2008 - 11.2010
Bachelor of Commerce - undefined
Delhi University
MBA -
Swami Vivekanand Subharti University
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