Dedicated and dependable worker with strong communication skills and a diligent work ethic. Seeking to contribute exceptional customer service skills and gain valuable experience as an associate with your company.
Overview
4
4
years of professional experience
1
1
Certification
Work History
SHIFT LEAD
Putters Paradise
06.2022 - Current
Consulted with customers about availability, price, and cost of services.
Shared knowledge of menu items to enable customers to make personal decisions based on taste.
Managed execution of opening and closing procedures
Handled cash register operations
Ensured cleanliness of the golf course and building
Trained new employees
Cashier/Sales Associate
The Home Depot
02.2025 - 05.2025
Ensured transaction accuracy using point-of-sale systems for seamless operations.
Assisted customers by providing product information and personalized recommendations.
Maintained a clean, organized checkout area to enhance operational efficiency.
Trained new cashiers on procedures and customer service best practices.
Optimized team workflow during peak hours for improved customer service.
Greeted customers and promptly addressed inquiries upon store entry.
Education
High School Diploma -
Mot Charter School
Middletown, DE
05-2025
Civil Engineering
The University of Delaware
Newark, DE
05-2029
Skills
Leadership
Strong customer service skills
Effective communication skills
Time management and organization
Teamwork and collaboration
Adaptability
Team coordination
Conflict resolution
Creative problem solving
Strong verbal and written communication
Certification
Foundations of Project Management, Google Coursera
Project Initiation: Starting a Successful Project, Google Coursera
IT Help Desk Technician at Nomura Research Institute (Middletown School District)IT Help Desk Technician at Nomura Research Institute (Middletown School District)