Summary
Overview
Work History
Education
Skills
References
Timeline
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Deyon Winston

Magnolia,DE

Summary

A skillful analyst with over 3 years of experience managing customer activity, addressing technical issues and maintaining system operations. Have skillfully assessed operational procedures, providing hands-on experience analyzing records and investigating complex troubleshooting issues. Used business and data analysis skills to visualize data capable of showcasing trends and forecast for a variety of projects. Strong written and oral communication skills useful in summarizing and presenting findings to decision-makers and developing strategic recommendations. Self-motivated with desire to advance professionally through hard work and consistency

Overview

4
4
years of professional experience

Work History

Business Intermediate Analyst (Chief Data Office)

Citigroup Inc
09.2023 - 04.2024
  • Validated results and performed quality assurance to assess accuracy of data.
  • Improved internal knowledge sharing by developing documentation outlining standard operating procedures for various tasks.
  • Continuously updated and documented headcount numbers for our department. Liaison for replacement and recruiting process between managers and hiring council.
  • Created and managed multiple reports for open positions, headcount, and position tagging that includes diverse graphs and tables.
  • Contributed to successful completion of high-priority projects by ensuring timely delivery of accurate research findings.

Resource Management Analyst (ICG Operations)

Citigroup Inc
07.2022 - 09.2023
  • Created and updated multiple process procedure documents for seamless understanding of processes for colleagues to follow.
  • Documented procedures to be saved, analyzed, and accessible to mitigate risks and mistakes.
  • Carefully tracked and documented onboarding flows of full-time employees and vendors.
  • Completed end-to-end onboarding of FTEs and vendors and provided excellent customer service for all FAQs.
  • Created advanced org charts and process flows in Visio for upper management.
  • Designed standardized reports and forms for program assessment, budgeting and billing for use by management.

Business Intelligence Analyst (ICG Operations)

Citigroup Inc
07.2021 - 07.2022
  • Streamlined reporting processes for increased efficiency and accuracy with development of custom dashboards in Excel that included a variety of data visualization tables and graphs that told stories of developing trends and patterns.
  • Handle sending multiple reports across my department to thousands of employees and provide feedback and responses to FAQ.
  • Accurately and fluidity presented data and projects to the team.
  • Constantly able to take feedback and make viable changes.

Institutional Data Analyst

Delaware State University, DSU
01.2020 - 05.2021
  • Use programs such as Excel, Tableau and Power BI to analyze and construct tables and charts for vast data such as school population and graduation/retention rates.
  • Worked in teams to utilized helpful groupthink strategies and maximize ideas.
  • Preformed problem solving activities daily when issues with complicated data occur.
  • Conducted in-depth research to identify trends, patterns, and anomalies within large datasets.
  • Presented key research findings to senior management through engaging visualizations and comprehensive reports.

Education

Bachelor of Science - Business Management, Management Information Systems

Delaware State University
Dover, DE
05.2021

Skills

  • Microsoft Office Suite – Word, Excel, PowerPoint, and Visio
  • Tableau visuals
  • Power BI visuals
  • Self-Starter
  • Forecasting and Trend Analysis
  • Business Analysis
  • Problem-Solving
  • Flexible and Adaptable
  • Dependable and Responsible
  • Punctual assignment submissions

References

Vaughn Hopkins

Data Director

Delaware State University

+1 (302)-547-2348

Professor and Employer at Delaware State University



Brittany Hemmingway

Senior Business Analyst

Citigroup Inc.

+1 (813)-523-0963

broe2123@gmail.com

Co-worker at Citigroup




Timeline

Business Intermediate Analyst (Chief Data Office)

Citigroup Inc
09.2023 - 04.2024

Resource Management Analyst (ICG Operations)

Citigroup Inc
07.2022 - 09.2023

Business Intelligence Analyst (ICG Operations)

Citigroup Inc
07.2021 - 07.2022

Institutional Data Analyst

Delaware State University, DSU
01.2020 - 05.2021

Bachelor of Science - Business Management, Management Information Systems

Delaware State University

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Deyon Winston