Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Languages
Hobbies
Timeline
Generic
Dhawal Dholakia

Dhawal Dholakia

Dubai

Summary

Sales Leader with 15+ years of experience driving $50M+ cumulative revenue across UAE, GCC, Africa, Southeast Asia, and India. Proven track record in enterprise, SMB, and government sales, consistently achieving 120–150% of sales targets. Expert in multi-region business development, strategic account management, and pipeline optimization, with a strong focus on revenue growth, cross-selling, and upselling. Led and mentored teams of 3–6 sales and technical professionals to exceed KPIs and deliver measurable business impact. Skilled at securing high-value contracts, expanding market presence, and driving digital transformation initiatives, delivering 30–60% YoY growth across IT, SaaS, cybersecurity, and corporate travel sectors. Recognized for negotiating multi-million-dollar deals, building long-term client relationships, and executing market-entry strategies across diverse regions.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sales Manager

LogicEra (Top-tier Microsoft CSP Partner)
11.2024 - Current
  • Delivered $2–3M (~AED 7–11M) revenue, driving growth across UAE, Africa, Southeast Asia, and India (Mumbai).
  • Managed 50+ active clients (SMBs, enterprises, and government), generating majority of sales from Azure migration, AI product development, chatbots, managed services, multicloud strategy consulting, and DevOps solutions.
  • Secured 4–5 government contracts and 10–15 enterprise deals, contributing 45% of regional revenue.
  • Expanded into new markets in Africa and Southeast Asia, adding 5–8 high-value clients.
  • Increased average deal size by 25–30% through cross-selling and upselling technical solutions, maintaining strong client retention.
  • Led a team of 4 technical consultants, ensuring successful solution delivery and high client satisfaction.

Sales Manager

GSS Group (Global Success System)
06.2024 - 09.2024
  • Expanded offerings from ISO consulting to cybersecurity services, securing 3 corporate and 2 government clients across Middle East, GCC, and Africa (~$60K revenue).
  • Built strategic vendor partnerships to strengthen cybersecurity & compliance portfolio.

Sales Account Manager

ValueMentor Cyber Risk Management
12.2023 - 04.2024
  • Marketed PCI DSS, NESA, data privacy, and VAPT services, securing contracts totaling $80K+ across UAE and GCC
  • Managed complex sales cycles, ensuring smooth implementation and high client satisfaction.

Growth Specialist – PAXES SaaS

TBO.COM
03.2022 - 08.2023
  • Increased sales & revenue by 40% (~$100K) across Middle East, GCC, Southeast Asia, and Africa.
  • Secured 15+ TMCs, 20+ enterprises, and 5 government clients, boosting market penetration by 60%.
  • Achieved 75% YoY transaction volume growth, driving 50% YoY revenue increase.
  • Led SSO & expense management integrations, reducing booking time by 30% and improving client satisfaction.
  • Managed a team of 3 sales professionals, overseeing pipeline and sales targets.

Sales Manager

JNS Media International, OMA Group
08.2021 - 02.2022
  • Drove 25% revenue growth in ICT media sales across UAE and GCC; managed 15 enterprise partnerships.
  • Executed corporate events with 50+ executives, increasing business expansion opportunities by 30%.
  • Generated $75K in ad revenue within 6 months, improving ad revenue by 40%.

Senior Business Development and Account Manager

Musafir.com
07.2010 - 07.2021
  • Managed 200+ active B2B clients across India and UAE, delivering 25–30% YoY revenue growth.
  • Boosted corporate travel revenue by 30% within 6 months of UAE expansion.
  • Introduced SaaS billing model in 2018, onboarding 85 corporate users, driving 60% online sales productivity increase.
  • Oversaw projects $9–10M budgets, consistently meeting milestones.
  • Negotiated with C-level executives to streamline corporate travel portfolios, reducing costs.
  • Led a team of 6 sales and account professionals, driving team performance and revenue targets.

Education

MBA - Sales And Marketing

SP Jain School of Global Management
Dubai, UAE
01.2020

Bachelor of Engineering - Electronics

Ramrao Adik Institute of Technology
Mumbai, India
05.2010

Skills

  • Enterprise & Government Sales
  • Multi-region / International Market Expansion (UAE, GCC, Africa, Southeast Asia, India)
  • Strategic Account Management
  • Consultative & Solution-based Selling
  • SaaS, IT & Cybersecurity Solutions
  • Revenue Growth & Forecasting
  • Market Entry & Penetration Strategies
  • Pipeline Management & KPI Tracking
  • Cross-selling & Upselling
  • Contract Negotiation & Vendor Management
  • Leadership & Team Development (up to 6 members)
  • Digital Transformation & SaaS Integration
  • Client Acquisition & Retention
  • CRM & Sales Automation
  • Business Development Strategy
  • Stakeholder Management & C-level Engagement

Accomplishments

  • Delivered $2–3M (~AED 7–11M) revenue at Logicera, driving growth across UAE, Africa, Southeast Asia, and India, with sales primarily from Azure migration, AI product development, chatbots, managed services, multicloud strategy consulting, and DevOps solutions.
  • Managed 50+ active clients, including SMBs, enterprises, and government accounts; secured 4–5 government contracts and 10–15 enterprise deals, contributing 45% of regional revenue.
  • Expanded TBO.com PAXES SaaS across multiple regions, achieving 40% revenue growth, adding 20+ enterprise clients, 15+ TMCs, and 5 government accounts.
  • Boosted Musafir.com corporate travel revenue by 30% within 6 months of UAE expansion; managed 200+ B2B clients with 25–30% YoY growth.
  • Successfully influenced Musafir app transition from PWA to native app via MBA dissertation, enhancing user engagement and revenue potential.
  • Closed multi-million-dollar contracts across IT, SaaS, cybersecurity, and corporate travel sectors, driving 30–60% year-over-year revenue growth across industries.
  • Led and mentored teams of 3–6 sales & technical professionals, consistently exceeding KPIs and driving multi-region market success.
  • Awards & Recognitions:

  • Award of Excellence – Outstanding Sales & Marketing Representative (2012) – Promoted to UAE Head Office
  • Outstanding Sales Performance Award – UAE (2015)
  • “FIVE YEAR STAR” Award – Consistent Rising Performance (2017)
  • Award for Successful Product Rollout (2018)

Certification

Jan 2019 – Jan 2020: Digital Media Pro


Jan 2024 – Present: Vulnerability Assessment and Penetration Testing (VAPT)

  • CND - Certified Network Defender
  • CCT – Certified Cyber Security Technician
  • CEH – Certified Ethical Hacker
  • CPENT – Certified Penetration Tester

Additional Information

  • Digital Media Pro Certification – Completed
  • Currently Pursuing:
    Vulnerability Assessment & Penetration Testing (VAPT)
    CND – Certified Network Defender
    CCT – Certified Cyber Security Technician
    CEH – Certified Ethical Hacker
    CPENT – Certified Penetration Tester

Languages

English: Advanced
Advanced (C1)
Hindi: Advanced
Advanced (C1)
Gujarati: Advanced
Bilingual or Proficient (C2)

Hobbies

  • Strategic reading and staying updated on business and technology trends
  • Golf and other networking activities
  • Exploring music across genres

Timeline

Sales Manager

LogicEra (Top-tier Microsoft CSP Partner)
11.2024 - Current

Sales Manager

GSS Group (Global Success System)
06.2024 - 09.2024

Sales Account Manager

ValueMentor Cyber Risk Management
12.2023 - 04.2024

Growth Specialist – PAXES SaaS

TBO.COM
03.2022 - 08.2023

Sales Manager

JNS Media International, OMA Group
08.2021 - 02.2022

Senior Business Development and Account Manager

Musafir.com
07.2010 - 07.2021

Bachelor of Engineering - Electronics

Ramrao Adik Institute of Technology

MBA - Sales And Marketing

SP Jain School of Global Management
Dhawal Dholakia