Diana Huertero Perez
Newark,DE
Summary
Reliable and hardworking with experience in a fast-paced retail environment. Experienced in providing excellent customer service, maintaining high standards of cleanliness and organization, and working effectively as part of a team. Known for strong attention to detail, dependability, and the ability to complete tasks efficiently while ensuring a safe and welcoming environment.
Overview
12
12
years of professional experience
Work History
Customer Order Fulfillment Associate
Walmart
02.2021 - 05.2026
- Streamlined order processing by efficiently picking, packing, and shipping products to meet customer demands.
- Led team initiatives to enhance accuracy in order fulfillment, reducing errors and improving workflow efficiency.
- Trained new associates on best practices for inventory management and safety protocols within the fulfillment center.
- Implemented process improvements that resulted in faster turnaround times for order dispatch and delivery scheduling.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
Cashier
Burger King
03.2016 - 03.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted in training new cashiers on customer service protocols and register operations.
- Handled customer inquiries and resolved issues to enhance satisfaction.
Host
Don Pablo's Restaurant
09.2014 - 09.2015
- Welcomed guests and managed seating arrangements to optimize dining experience.
- Coordinated with kitchen staff to ensure timely service and food quality.
- Trained new hosts on customer service standards and operational procedures.
- Resolved guest inquiries and concerns promptly to enhance satisfaction levels.
Education
High School Diploma -
William Penn High School
New Castle, DE06-2017
Skills
Bilingual, Excellent Customer Service, Multitasker, Communication Skills, Organization, Adaptability, Fast-Paced Work Environment
Languages
Spanish
Full Professional
Timeline
Customer Order Fulfillment Associate
Walmart
02.2021 - 05.2026
Cashier
Burger King
03.2016 - 03.2018
Host
Don Pablo's Restaurant
09.2014 - 09.2015
High School Diploma -
William Penn High School