Diana Makieieva
Bad Nieuweschans
Summary
I understand the importance of my role in ensuring an exceptional guest experience and always strive to provide the best service possible. I possess good communication skills, experience working in multicultural environments, and proficiency in English at a high level. Additionally, I have received positive feedback from previous and current employers.
Overview
2
2
years of professional experience
Work History
Hotel worker
Thermen Bad Nieuweschans
10.2023 - Current
- Laundry, Housekeeping, Sauna&Spa
- Conducted regular inspections of hotel facilities to identify areas in need of maintenance or improvement.
- Resolved guest complaints using active listening skills and empathy to ensure their satisfaction.
- Assisted guests with special requests, ensuring their needs were met and expectations exceeded.
- Maintained a clean, safe, and welcoming environment to create a positive first impression for hotel visitors.
Housekeeper
GOM Zuidbroek EUROHAL
03.2023 - 09.2023
- Room and overall housekeeping
Education
BACHELOR - Philology, English Language And Translation
National University "Odesa Law Academy"
06-2024
Skills
- Housekeeping
- Fast learner
- Laundry room
- Communicative
- Sauna and spa worker
- Organized
- Responsible
- Positive attitude
- Multitasking Abilities
- Flexibility
- Hotel services and hospitality
Skills and qualities
- Housekeeping
- Laundry room
- Sauna and spa worker
- Communicative
- Organized
- Responsible
- Fast learner
- Positive attitude
Further information - Description
I understand the importance of my role in ensuring an exceptional guest experience and always strive to provide the best service possible. I possess good communication skills, experience working in multicultural environments, and proficiency in English at a high level. Additionally, I have received positive feedback from previous and current employers.
Current residence
Molenstraat 5, Bad Nieuweschans, The Netherlands
Communication languages
UA, RU, ENG
Personal Information
- Citizenship: Ukrainian
- Date of Birth: 05/01/03
Timeline
Hotel worker
Thermen Bad Nieuweschans
10.2023 - Current
Housekeeper
GOM Zuidbroek EUROHAL
03.2023 - 09.2023
BACHELOR - Philology, English Language And Translation
National University "Odesa Law Academy"
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