Professional with solid background in providing exceptional customer service and support. Adept at team collaboration and achieving results, ensuring seamless operations and customer satisfaction. Skilled in communication, problem-solving, and adapting to changing needs, making positive impact on any team. Reliable and flexible, consistently delivering high-quality service and contributing to productive work environment.
Work History
Materials Service Assistant III
2 Months
Christiana Care | 06.2026 - Current
Ensured accurate inventory, timely supply delivery, and organized storage for hospital units and the operating room.
Followed strict infection‑control and safety standards when handling sterile and sensitive materials.
Supported clinical staff by identifying supply needs and maintaining a clean, efficient storeroom.
Reported hazards and upheld Christiana Care safety policies to protect patients and staff.
Food and Nutrition Assistant III
3 Years 5 Months
Christiana Care | 01.2023 - 06.2026
Communicates pertinent and vital information and feedback to co-workers and supervision.
Assisted staff in providing exceptional patient care in fast-paced healthcare environment.
Delivers meal trays, and nourishment to patients while ensuring compliance with safety and infection-control standards.
Demonstrates understanding and executes CC Core Values (Excellence and Love) and Behaviors in each task. Interacts with patients, families, co-workers, management, physicians, and other department staff in compassionate manner, demonstrating empathy, sensitivity, patience, and mutual respect.
Manage over 30 patient meals or more per day.
Resolved patients inquiries and issues, maintaining a high level of professionalism and courtesy.
Retail Manager/Hydraulic Hose Technician
5 Years 4 Months
MAC Hydraulics | 06.2017 - 10.2022
Diagnosed and repaired hydraulic hose assemblies, ensuring safety and optimal performance.
Oversaw daily store operations, including inventory control, cash management, and safety compliance.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Inventoried warehouse stock on monthly, quarterly and annual basis.
Truck Driver
2 Years 1 Month
LKQ Keystone | 04.2015 - 05.2017
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Obtained receipts or signatures for delivered goods and collected payment for services when required
Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns
Verified contents of inventory loads against Bills of Lading
Operated commercial trucks to transport automotive parts safely and efficiently.
Lot Attendant
2 Years 10 Months
Martin Honda | 09.2013 - 07.2016
Parked and retrieved cars according to customer needs.
Kept facilities clean, neat and organized to give areas professional and fresh appeal.
Responded to customer requests efficiently and with knowledgeable assistance.
Organized vehicle inventory to ensure optimal space utilization and accessibility.
Overnight Manager
5 Years
McDonald's | 09.2008 - 09.2013
Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Kept register accurate through correct billing, payment processing and cash management practices.
Used slow periods to restock supplies, ice, trays and delivery bags.
Cultivated warm relationships with regular customers.