DILEK KARAKAYA
Frankfurt am Main,HE
Summary
Experienced with property sales and client relationship management, ensuring smooth transactions from start to finish. Utilizes market analysis and strategic negotiation to meet client goals. Track record of achieving high client satisfaction through clear communication and personalized service.
Overview
32
32
years of professional experience
Work History
Real Estate Agent
WEN REAL ESTATE
11.2020 - 01.2025
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
Real Estate Agent
RE/MAX
04.2016 - 10.2020
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Maintained connections with clients to encourage repeat business and referrals.
Commercial Executive
EHB TRADING
12.2007 - 01.2015
- Assisted in the development of annual import budgets based on historical data and projected growth forecasts.
- Negotiated favorable shipping rates with freight forwarders, reducing overall import costs.
- Resolved issues related to damaged or lost shipments promptly, minimizing impact on business operations.
- Collaborated with internal departments to ensure seamless integration of imported goods into inventory management systems.
- Monitored currency fluctuations affecting imports costs, advising management on potential cost-saving measures and adjustments to pricing strategies.
Import Manager
KURTSAN PHARMACEUTICALS
04.2003 - 11.2007
- Developed strong relationships with vendors, fostering a collaborative environment for successful negotiations.
- Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
- Established, supervised and continuously improved import process flows in conformance with rules, procedures, and company policy.
- Created and transmitted accurate documentation to governmental agencies for import activities.
- Coordinated and negotiated contracts to facilitate freight movements.
- Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
- Updated and maintained manuals and adhered to governmental regulations that affected product import.
Export Specialist
POLİFEN
04.1998 - 09.2002
- Implemented robust financial controls for international transactions, protecting company assets from fraud or currency fluctuations.
- Maintained up-to-date knowledge of industry best practices, ensuring continuous improvement in export processes.
- Reduced shipment delays through meticulous documentation and proactive communication with carriers
- Built strong relationships with clients, fostering trust and increasing repeat business.
- Streamlined customs clearance procedures, reducing time spent at ports and eliminating unnecessary fees.
- Optimized inventory levels by forecasting demand accurately based on historical data analysis.
Export Specialist
DEMİRCİ DIŞ TİCARET
04.1993 - 01.1996
- Collaborated with sales teams to expand global client base and increase overall revenue.
- Built strong relationships with clients, fostering trust and increasing repeat business.
- Advised senior management on key developments affecting global trade policies or regulations that could impact the business''s bottom line.
Education
Bachelor of Arts - Business Administration
ANADOLU UNIVERSITY
TURKEY01-2025
Bachelor of Arts - Customs Adminstration
TRAKYA UNIVERSITY
TURKEY07-1990
Skills
- Strong organizational skills
- Excellent teamwork
- Highly professional
- Negotiation
- Tıme management
Languages
Turkish
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Elementary (A2)
Timeline
Real Estate Agent
WEN REAL ESTATE
11.2020 - 01.2025
Real Estate Agent
RE/MAX
04.2016 - 10.2020
Commercial Executive
EHB TRADING
12.2007 - 01.2015
Import Manager
KURTSAN PHARMACEUTICALS
04.2003 - 11.2007
Export Specialist
POLİFEN
04.1998 - 09.2002
Export Specialist
DEMİRCİ DIŞ TİCARET
04.1993 - 01.1996
Bachelor of Arts - Business Administration
ANADOLU UNIVERSITY
Bachelor of Arts - Customs Adminstration
TRAKYA UNIVERSITY
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