Diletta Biggi
Oslo
Summary
Motivated and determined Master’s student of Multilingualism currently focusing on linguistic commodification and linguistic landscapes on the global market. Well-acquainted and comfortable with multiple academic settings of different European countries. Experienced in sales management to an international audience and multilingual customer service and public relations. Reliable team member primarily comfortable in multicultural environments where critical thinking and mutual help are the driving forces to further development. Committed to providing the best results in all settings, academic and professional, with the help of peers and mentors alike.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Smak Av Italia
04.2025 - Current
- Managed the promotion and distribution of authentic Italian products to both Norwegian and international clientele.
- Increased sales by building strong customer relationships and providing excellent service.
Freelance Editor Translator
Self Employed Writer
01.2022 - Current
- Managed multiple projects simultaneously, collaborating with authors, and ensuring timely delivery of high-quality editorial work.
- Improved publication quality by proofreading and editing academic texts for grammar, spelling, and consistency.
- Kept up-to-date with master-level courses on translation at the University of Bologna regarding language and content in both Italian and English to ensure readability and engagement.
Freelance Language Tutor
Self Employed Web
01.2020 - Current
- Promoted a positive attitude towards learning languages by sharing personal experiences and cultural insights related to the subject matter.
- Enhanced students'' language skills by utilizing interactive activities and multimedia resources.
- Stimulated creative thinking, engagement, and self-expression by implementing exercises derived from personal productions.
- Utilized culturally relevant content to deepen students' understanding of the target languages' society and customs.
Kindergarten Teacher
SiO - Studentsamskipnaden
10.2024 - 04.2025
- Built positive relationships with students and families for safe, trusted learning support.
- Enhanced classroom management by establishing clear expectations, rules, and routines.
- Supported diverse learners with individualized accommodations.
- Incorporated multicultural perspectives into lessons plans, promoting cultural awareness among young learners.
- Integrated social-emotional learning strategies fostering a supportive and empathetic classroom culture.
- Actively participated in professional development opportunities on best practices in early childhood education.
Receptionist
Le Esperidi Camping Resort
04.2022 - 10.2022
- Welcomed incoming visitors and clients, primarily from Germany, Austria, and Switzerland with professionalism.
- Confirmed appointments and maintained accurate client records through effective communication in German, Italian, and English.
- Answered phone calls promptly and directed them to appropriate departments.
High School English Teacher
Istituto Professionale Alberghiero "G. Minuto"
01.2021 - 05.2021
- Promoted critical thinking skills by challenging students to analyze literary texts and express their interpretations in written assignments.
- Assessed student work providing detailed and personalized feedback to enhance future improvement efforts.
- Boosted students'' reading and writing skills through targeted lessons, group activities, and individualized support.
- Organized extracurricular activities to foster engagement and self-expression.
Education
Master of Arts - Multilingualism
Universitz of Oslo
Oslo05-2026
Bachelor of Arts - Foreign Languages And Literatures
University of Pisa
Pisa09-2021
Skills
- Multilingualism
- Excellent written and verbal communication
- Knowledge of Microsoft Office 365
- Reliable and responsible
- Critical and creative thinking
- Customer relationship management
- Language assessment and tutoring
- Academic writing
- Familiar with diverse European academic environments
Languages
English
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
German
Upper intermediate (B2)
Russian
Intermediate (B1)
Norwegian
Upper intermediate (B2)
Timeline
Sales Assistant
Smak Av Italia
04.2025 - Current
Kindergarten Teacher
SiO - Studentsamskipnaden
10.2024 - 04.2025
Receptionist
Le Esperidi Camping Resort
04.2022 - 10.2022
Freelance Editor Translator
Self Employed Writer
01.2022 - Current
High School English Teacher
Istituto Professionale Alberghiero "G. Minuto"
01.2021 - 05.2021
Freelance Language Tutor
Self Employed Web
01.2020 - Current
Master of Arts - Multilingualism
Universitz of Oslo
Bachelor of Arts - Foreign Languages And Literatures
University of Pisa
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