Dimitar Minkov

Since 2018, I worked there every summer.

• Managed team of 6 employees, overseeing hiring, training and professional growth of employees.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Used coordination and planning skills to achieve results according to schedule.
• Supervised work of contracted employees to keep on task for timely completion.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• I developed my English with foreigners.