Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Social Media Content Moderator
Majorel
11.2019 - Current
Analyzed and moderated large volumes of user-generated content across multiple platforms to ensure compliance with community guidelines and policies.
Evaluated and categorized content based on relevance and appropriateness, maintaining a high standard of quality.
Collaborated with cross-functional teams to improve content management processes, leading to a [specific percentage]% reduction in review time.
Implemented data-driven decision-making to identify trends in user engagement, contributing to the development of new content strategies.
Monitored emerging trends and user feedback, providing insights to enhance overall user experience and engagement metrics.
Data Analyst
Kappa-Delta – Technical & Construction Company
01.2017 - 06.2019
Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Produced monthly reports using advanced Excel spreadsheet functions.
Utilized data visualization tools to effectively communicate business insights.
Used statistical methods to analyze data and generate useful business reports.
Internet Solutions Specialist
Vodafone
01.2015 - 01.2017
Implemented corrective actions to fix root causes of various issues.
Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
Recommended new products and services to customers.
SalesAdvisor
Vodafone
01.2014 - 01.2015
Product Entry in SAP System
Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
Summer Intern
Institute of Informatics and Telecommunications, Department of Biology, National Center for Scientific Research 'DEMOKRITOS'
07.2012 - 08.2012
Conducted research on uterus and cancer cells
Education
Bachelor of Science - Computers Science & Biomedical Informatics