Hi, I’m
Dinesh Karthic Venugopal
Munich,BY
Summary
AVIATION OPERATIONS MANAGER
Flight Operations | Ground Handling | Dispatch | Crew Control
Experienced aviation professional with 10+ years across major international airports (Germany, India). Proven ability to lead turnaround operations, manage airline accounts, coordinate airport services, and ensure on-time performance under pressure. Highly skilled in flight planning, DCS systems, slot management, and ground safety compliance.
Overview
12
years of professional experience
12
Certification
Work History
Global Gsrm
Airport ops Duty Manager
01.2024 - Current
Job overview
- Prepared and managed staff rosters for 50+ employees across check-in, ramp, and turnaround coordination for Etihad Airways.
- Delivered training, ensured compliance with SLAs and safety standards.
- Expert in Altea, GoNow, Resiber, BAFly, Hitit DCS, Sabre.
Kuwait Airways
Senior Traffic officer
10.2023 - 12.2023
Job overview
- Oversaw daily ops, revenue reports, service quality, and staff coordination.
- Handled post-flight administrative tasks, including daily statistics, airport revenue calculations, staff planning, and coordinating with service providers to ensure smooth flight operations.
AHS Aviation Handling Services GmbH
Ramp Agent and Flight Operation Controller
04.2023 - 10.2024
Job overview
- Managed turnarounds, aircraft marshalling, pushback, refueling.
- Coordinated ATC, weather, slot delays (TOBT, TSAT).
Global GSRM
Flight Operations Controller OCC
08.2022 - 03.2023
Job overview
- Produced load sheets for FRA/MUC/HAM/DUS/STR; ensured W&B accuracy.
- Coordinated flight delays, slot issues, and curfew compliance.
FLINK
Inventory Associate
08.2021 - 08.2022
Job overview
- Drove efficiency and optimized inventory procedures, reducing lead times and maximizing profits for a top e-commerce company.
Kuwait Airways
Station Second In charge
08.2015 - 08.2019
Job overview
- Launched Kuwait Airways ops in Bangalore; led ramp and check-in.
- Migrated DCS from Marketer to Altea; managed VIP, HUM, DGR handling.
Air India Sats
Customer Service Agent
06.2013 - 08.2015
Job overview
- Lead agent for Emirates and Singapore Airlines; managed multi-dept ops
BANGALORE INTERNATIONAL AIRPORT
Internship
01.2009 - 12.2009
Job overview
- Participated in an internal project on operational planning and studies at the passenger terminal building.
- Conducted a passenger survey on daily basis at International Security Hold Area.
Education
Aptech Avalon Aviation Academy
Bachelor from airline and airport management
Christ University
Diploma from IATA basis foundation
Skills
- Flight Planning
- Customer service
- Leadership
- Critical thinking
- Budgeting
- Time management
Websites
Languages
English
German
Personal Information
Certification
Salesforce Admin and app builder
Certifications
01-2023
Timeline
Airport ops Duty Manager
Global Gsrm
01.2024 - Current
Senior Traffic officer
Kuwait Airways
10.2023 - 12.2023
Ramp Agent and Flight Operation Controller
AHS Aviation Handling Services GmbH
04.2023 - 10.2024
Flight Operations Controller OCC
Global GSRM
08.2022 - 03.2023
Inventory Associate
FLINK
08.2021 - 08.2022
Station Second In charge
Kuwait Airways
08.2015 - 08.2019
Customer Service Agent
Air India Sats
06.2013 - 08.2015
Internship
BANGALORE INTERNATIONAL AIRPORT
01.2009 - 12.2009
Aptech Avalon Aviation Academy
Bachelor from airline and airport management
Christ University
Diploma from IATA basis foundation
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