Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Accomplishments
Persönliche Fähigkeiten und Kompetenzen
Hobbys
Mountain biking, hiking, snowboarding
Generic
Dino Sarajlić

Dino Sarajlić

Zagreb

Summary

Focused on meeting customer expectations and achieving company goals.

Keen on providing customers a unique and fun experience while showing them the beauties, the history and a culture of the region.

Practiced Mechanic offering strong customer service skills and expertise diagnosing problems based on customer complaints or concerns. Effective in instructing users on proper bike maintenance functions. Skilled in working with teams on addressing special requests for bicycle customization.

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Overview

6
6
years of professional experience
1
1
Certificate

Work History

Bike Mechanic

Fahrrad XXL Kalker
06.2021 - 05.2024
  • Working in the workshop, servicing and repairing bikes, changing the parts, making damage assessment, contacting customer, ordering parts and preparing parts to be reclaimed.
  • Assembling the new bikes coming from the factory.
  • Managed to repair between 5 - 8 bikes per day.

Cycling Leader

S Avanture - Self-employed
09.2019 - 01.2021
  • I have opened a company and have been working as a cycling leader and developing new tours in Croatia and Slovenia. At the same time I was working as a freelancer continuing to lead the groups for my previous employer VMD Adventure travel and their partner Exodus travel.
  • Managed groups up to 16 people on weekly tours, some times 3 weeks in a row.

Cycling Leader

VMD ADVENTURE TRAVEL
05.2018 - 09.2019
  • Worked as cycling and walking leader in Croatia and Slovenia for companies partner from England, Exodus travel. Led groups up to 16 people and organized each day making sure that group follows itinerary for the whole week. Took care of bicycle maintenance, organized lunches and dinners, made sure that group arrived on all public transports such as ferries, arranged guided city tours, welcoming guests at airport, held daily meetings with instructions for each day, gave suggestions to guests for their free time...
  • Additionally I was working as guide and as logistic support on cycling tours for our German partner Wikinger risen.
  • Also I was in team for developing tours. On those occasions we would explore areas and lot of roads, streets, gravel roads and trails to find best possible route. That also included researching local landmarks of high significance such as beauties of nature, historical sights, local food offers etc.

Education

High School Diploma -

Electrotechnical School Končar
Zagreb, Croatia
08.1999

Skills

  • Organizational Skills
  • Process Improvement
  • Skilled Time Management
  • Incidents management
  • Equipment Troubleshooting
  • Strategic Planning
  • Motivating Teams
  • Influencing Others
  • Proficient Customer Service
  • Skilled Tire Installation
  • Expert Headset Overhaul

Languages

Croatian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
German
Intermediate (B1)

Certification

Istra outdoor IRTA - 2017 MAY

Successfully finished training course for a bike

leader.



Timeline

Bike Mechanic

Fahrrad XXL Kalker
06.2021 - 05.2024

Cycling Leader

S Avanture - Self-employed
09.2019 - 01.2021

Cycling Leader

VMD ADVENTURE TRAVEL
05.2018 - 09.2019

High School Diploma -

Electrotechnical School Končar

Accomplishments

Computer skills: MS Office

Driving license B category and boat skipper B category

Work Type

Full TimePart TimeContract WorkGig WorkInternship

Work Location

HybridOn-SiteRemote

Important To Me

Work-life balanceCompany CultureFlexible work hoursWork from home optionPaid time off4-day work weekHealthcare benefitsPersonal development programs

Persönliche Fähigkeiten und Kompetenzen

MS Office 

Führerschein der Klasse B 

Bootsmanager der Kategorie B

Hobbys

Mountainbiken, Wandern, Snowboarden


Das sind alles Hobbys und Aktivitäten, denen ich in den letzten 25 Jahren gerne nachgegangen bin.
Mountainbiken ist bei weitem meine Lieblingsbeschäftigung. Und ich erkunde am liebsten die Wildnis der Berge und Wälder. Dieselbe Wertschätzung für die Natur erlebe ich beim Wandern.

Mountain biking, hiking, snowboarding

These are all hobbies and activities that I have enjoyed pursuing over the last 25 years. Mountain biking is by far my favorite activity. And I love exploring the wilderness of the mountains and forests. I experience the same appreciation for nature when I go hiking.

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Dino Sarajlić