Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Interests
Timeline
Hi, I’m

Disha Kar

Business Process Manager
Weil Der Stadt,BW
Disha Kar

Summary

Let's turn your projects into success stories! I'm a Quality Analyst with a knack for turning chaos into precision. Specialising in Microsoft Dynamics 365, Microsoft Azure, ERP, Quality Assurance, and Lean Six Sigma, I'm your go-to for project excellence. Let's connect and make magic happen

Overview

8
years of professional experience
7
years of post-secondary education
4
Certifications
4
Languages

Work History

Krannich Solar Group

Business Process Manager
11.2023 - 4 2024

Job overview

  • Successfully completed two Microsoft Azure Dashboard Manual assignments, enhancing international client onboarding and Azure platform utilization
  • Recognized for outstanding presentation skills and client appreciation. ≥ Served as the Single Point of Contact (SPOC) and Project Manager for QA Automation during the ERP transition from SAGE 100 to Dynamics 365
  • Coordinated efforts between internal teams and external vendors, showcasing expertise in Agile methodologies, Azure DevOps, and project management. ≥ Contributed to the Webshop team by managing product content and specification alignment
  • Lauded for meticulous product attribute comparison and establishing communication channels with non-EU branches
  • Conducted international surveys to gauge demand for a Retail Kit, earning widespread recognition and positive feedback.

Capita India

Sr. Quality Analyst
10.2021 - 09.2022

Job overview

  • Maintained project compliance, created dashboards for Quality scores, and provided refresher training for poor performers and new joiners
  • Developed trendlines for project quality and conducted shift huddles, utilising RCA, Kaizen, FMEA, 7 QC Tools, 5S, TPM, Calibration, and Sampling techniques. ≥ Implemented Lean management principles to drive project improvement and efficiency
  • Standardized project management frameworks and tools to enhance project planning and execution
  • Conducted regular stakeholder meetings to communicate improvement strategies and gather feedback. ≥ Demonstrated expertise in quality auditing, compliance regulations, corrective actions, and business transformation
  • Specialised in Lean Principles, Six Sigma, continuous improvement, risk management, and attention to detail.

Tech Mahindra

Sr. Quality Analyst
05.2018 - 09.2021

Job overview

  • Identified and addressed process inefficiencies in an Ireland-based Incident Management project through rigorous analysis, streamlining workflows, reducing cycle times, and increasing overall project efficiency. ≥ Implemented quality assurance frameworks and conducted thorough audits, significantly improving precision and accuracy of project deliverables, ensuring adherence to industry standards, and surpassing client expectations. ≥ Utilized Lean Six Sigma tools and techniques in a France-based Service Desk Management project to analyze project data, identify root causes of defects or delays, and orchestrate data-driven process improvements, resulting in enhanced project quality, reduced variability, and heightened customer satisfaction.

Tech Mahindra

Quality Assurance Specialist
12.2017 - 04.2018

Job overview

  • Effectively uncovered project defects and implemented robust corrective measures, resulting in a significant reduction in defects and improved overall project quality. ≥ Conducted rigorous process analysis and refinement, removing inefficiencies, and creating a smooth, streamlined project lifecycle that enhanced productivity and accelerated project delivery. ≥ Established stringent quality standards, conducted comprehensive audits, and implemented robust quality control measures, ensuring top-notch deliverables reached clients, earning their trust and satisfaction.

Infosys

Software Engineer
04.2016 - 02.2017

Job overview

  • Identified and resolved elusive bugs and glitches to achieve project deliverables, ensuring the highest quality and seamless user experiences. ≥ Utilized JIRA, MANTIS, and BUGZILLA for efficient defect tracking and management, facilitating seamless collaboration among cross-functional teams. ≥ Developed comprehensive test cases covering various scenarios and edge cases, ensuring thorough testing coverage and validating the functionality and performance of project deliverables.

Wipro Limited

Test Automation Engineer
10.2014 - 09.2015

Job overview

  • Automated creation of campaigns and test cases for bundles using Selenium, accelerating testing cycles and ensuring consistent, reliable results. ≥ Developed and implemented automation frameworks and scripts, enhancing efficiency in testing processes for a UK-based Telecommunication company. ≥ Proficient in testing methodologies including Stress Testing, Load Testing, Performance Testing, Regression Testing, Data Driven Testing, Automated Testing, Mobile Testing, and Cross Browser Testing, ensuring comprehensive software defect detection and timely solutions.

Education

THE BSS SCHOOL - India

Secondary High School from Science
01.2008 - 04.2009

University Overview

Grade: 73.76%

THE BSS SCHOOL - India

Higher Secondary from Biochemistry
01.2009 - 04.2011

University Overview

Grade: 85.86%

Dinabandhu Andrews Inst. of Tech. and Mgmt. 154

Bachelor's degree from Computer Application
01.2011 - 04.2014

University Overview

Grade: CGPA 8.7

Skills

Quality Assurance

Websites

Certification

Lean Six Sigma Green Belt

Awards

Awards
  • Bravo Award
  • Pat on the Back Award
  • Best Team
  • Shining Star
  • Bravo

Interests

Mandala Art

Urban Gardening

Deciphering Human Mindset

Timeline

Business Process Manager
Krannich Solar Group
11.2023 - 4 2024
Sr. Quality Analyst
Capita India
10.2021 - 09.2022
Sr. Quality Analyst
Tech Mahindra
05.2018 - 09.2021
Quality Assurance Specialist
Tech Mahindra
12.2017 - 04.2018
Software Engineer
Infosys
04.2016 - 02.2017
Test Automation Engineer
Wipro Limited
10.2014 - 09.2015
Dinabandhu Andrews Inst. of Tech. and Mgmt. 154
Bachelor's degree from Computer Application
01.2011 - 04.2014
THE BSS SCHOOL - India
Higher Secondary from Biochemistry
01.2009 - 04.2011
THE BSS SCHOOL - India
Secondary High School from Science
01.2008 - 04.2009
Lean Six Sigma Green Belt
Strategic Thinking and Problem Solving
Implementing Lean: A Case Study
Operations and Performance Management Professional

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Disha KarBusiness Process Manager