Donjeta Mekaj
Leipzig
Summary
Dependable professional with a proven track record of success in process improvement and workflow optimization. Recognized for attention to detail and a proactive mindset, contributing to enhanced team efficiency. Demonstrates strong multitasking abilities in fast-paced environments, ensuring high-quality results consistently.
Overview
17
17
years of professional experience
Work History
Associate Expert Order Entry
SoftwareOne GmbH
07.2023 - Current
- Process customer orders accurately and ensure timely data entry into company systems
- Collaborate with cross-functional teams to manage after-sales services, resolve customer inquiries, and maintain high levels of satisfaction
- Update and maintain customer records in accordance with company policies and GDPR compliance
- Generate reports and maintain clear communication with internal teams regarding order statuses
Sales Manager - Krombacher Brewery
AGRO Trade LLC
Prishtina
01.2018 - 01.2020
- Drove sales growth for Krombacher Brewery in the Kosovo region
- Developed and implemented sales plans, set targets, and led a team of sales representatives to achieve objectives
- Conducted market research to identify new business opportunities
- Built and maintained strong relationships with customers, distributors, and suppliers
Commercial Employee
AGRO Trade LLC
Prishtina
01.2011 - 01.2018
- Supported daily operations by coordinating with departments and managing schedules
- Maintained and updated financial records, including invoices and purchase orders
- Handled correspondence and communicated effectively with customers and suppliers
- Processed and reconciled accounts payable and receivable
- Prepared and presented weekly and monthly reports to management
Financial Assistant
AGRO Trade LLC
Prishtina
01.2008 - 01.2011
- Assisted with bookkeeping and accounting tasks, including recording transactions and preparing financial statements
- Managed accounts payable and receivable
- Maintained and updated financial records, including invoices and purchase orders
- Communicated with clients or stakeholders regarding financial matters
Education
Bachelor of Science - Marketing
University of Prishtina
Prishtina, KosovoSkills
- Expertise in Order Entry Systems
- Analytical Problem-Solving Skills
- Proficient in Building Relationships
- Customer Service Expertise
- Skilled in Financial Oversight
- Adaptability in Fast-Paced Settings
References
Available upon request.
Languages
- Albanian, Native
- English, Fluent
- Serbian, Fluent
- German, B2/C1 Level
Timeline
Associate Expert Order Entry
SoftwareOne GmbH
07.2023 - Current
Sales Manager - Krombacher Brewery
AGRO Trade LLC
01.2018 - 01.2020
Commercial Employee
AGRO Trade LLC
01.2011 - 01.2018
Financial Assistant
AGRO Trade LLC
01.2008 - 01.2011
Bachelor of Science - Marketing
University of Prishtina
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