Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
CustomerServiceRepresentative
Dorrell Morris

Dorrell Morris

Digital Designer
Stone Mountain

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Motivated Job Title with experience working closely with teammates to serve guests. Diligently follows recipes to prepare food ingredients and complete dishes. Conscientious and self-directed professional successful at working quickly and accurately. Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction. Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties. Reliable Job Title brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Food Service Worker

AAFES
APO
02.2017 - Current
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Ensured consistency in presentation of dishes by closely following plating guidelines.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Streamlined food preparation processes for increased efficiency and reduced waste.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Learned other teammates' work tasks to train as backup.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Developed and maintained positive relationships with customers to enhance service.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Adjusted food preparation methods in accordance with customer requests.
  • Cleaned and organized kitchen, dining and service areas.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Processed customer payments and balanced cash drawers.
  • Monitored food quality and freshness throughout day.

Army

U.S. Armed Forces
11.2011 - 02.2017
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Resolved problems, improved operations and provided exceptional service.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Gained strong leadership skills by managing projects from start to finish.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Worked well in a team setting, providing support and guidance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Developed strong communication and organizational skills through working on group projects.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Applied effective time management techniques to meet tight deadlines.
  • Provided professional services and support in a dynamic work environment.

Education

B.S. In Digital Media & Web Technology - Digital Media

University of Maryland Global Campus
Germany
11.2019 - 11.2023

Skills

Safe Food Handling

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Accomplishments

Certificate of Recognition

Timeline

B.S. In Digital Media & Web Technology - Digital Media

University of Maryland Global Campus
11.2019 - 11.2023

Food Service Worker

AAFES
02.2017 - Current

Army

U.S. Armed Forces
11.2011 - 02.2017

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Dorrell MorrisDigital Designer