Douglas Marose

• Developed strong mental resilience through rigorous training sessions, enabling peak performance during competitions.
• Adapted quickly to changes in schedules or environments, demonstrating mental agility and composure under pressure.
• Balanced academic commitments with athletic pursuits, maintaining a high GPA while excelling in sports activities.
• Demonstrated strong leadership skills as a team captain, motivating teammates and fostering a supportive environment.
• Managed time effectively while traveling for games, attending practice, and going to classes.
• Displayed excellent sportsmanship, earning the respect of coaches, teammates, opponents, and officials alike.
• Attended all practices, meetings, and workouts on time.
• Trained extensively 16 hours per week for upcoming tournaments to perform at top-level.

• Built relationships with customers to encourage repeat business.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
• Negotiated contracts skillfully, securing favorable terms for both company and client.
• Expanded customer base through targeted prospecting and networking efforts.
• Negotiated prices, terms of sales and service agreements.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Bussed and reset tables to keep dining room and work areas clean.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

• Ensured compliance with safety regulations by adhering to strict protocols during maintenance tasks.
• Managed workload effectively under tight deadlines while maintaining a high level of quality workmanship.
• Maintained detailed records of work performed, ensuring accurate documentation for future reference.
• Conducted thorough assessments of equipment condition before initiating repairs or replacements, ensuring cost-effective solutions were implemented.

Loaded and unloaded delivery trucks promptly for further distribution.

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
• Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
• Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
• Handled day-to-day shipping and receiving overseeing more than 480 packages per day.

• Mowed lawns of residential properties on weekly basis to maintain grass length.
• Removed rocks and other items from lawn for mower safety and clean appearance.
• Adjusted mower height and speed settings to accommodate different types of terrain.
• Greeted property owners and other individuals on property to maintain friendliness.
• Obtained feedback from customers to identify areas of improvement.
• Increased client retention through consistent delivery of high-quality lawn care services.

• Collaborated with other groundskeepers to maintain consistently high standards across all areas of the golf course property.
• Supported successful golf tournaments by preparing the course for optimal playing conditions during events.
• Conducted regular inspections of equipment to ensure proper function, reducing downtime due to malfunctions or necessary repairs.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Collaborated with team members to develop best practices for consistent customer service delivery.