Drew Blondin
Newark
Summary
Dynamic sales professional with a proven track record at Quest Diagnostics, excelling in client satisfaction and revenue achievement. Skilled in consultative selling and leveraging Salesforce.com for strategic growth, I consistently surpassed sales targets and fostered strong customer relationships, driving account development and retention through effective communication and innovative solutions.
Overview
6
6
years of professional experience
Work History
Internal Account Manager
Quest Diagnostics
Philadelphia
06.2024 - Current
- Expanded accounts and sourced new leads through effective outbound communications.
- Acted as primary contact for service, logistics, and supply inquiries to ensure prompt responses.
- Leveraged Salesforce.com for strategic sales planning and executed 'Why Quest' messaging.
- Collaborated with Account Executives and Customer Solutions Group to resolve service issues.
- Monitored account profitability and tracked competitor services to meet key performance indicators.
- Managed additional projects and responsibilities assigned by Sales Director, maintaining flexibility.
- Ensured compliance with company policies and regulatory requirements across all operations.
- Educated customers on new products and services via telemarketing initiatives.
Business Sales Account Executive
Verizon
Philadelphia
03.2023 - 06.2024
- Developed and qualified leads within territory to drive sales through cold-calling and partner-selling.
- Exceeded sales targets by gaining new business and generating incremental revenue.
- Educated customers on innovative business solutions, fostering excitement and engagement.
- Created and presented multi-product solution opportunities to meet diverse client needs.
- Sold integrated software solutions, including Cloud, Security, IBM Maas360, ISP, VoIP, and Google platforms.
- Tracked progress using salesforce automation tools to ensure accountability and transparency.
- Managed business accounts in eastern Pennsylvania/Delaware and southern New Jersey, consulting for growth.
- Consistently surpassed sales expectations by maximizing every available opportunity.
Senior Representative-Inside Sales
Verizon
Philadelphia
02.2020 - 03.2023
- Executed strategic outbound calls via phone dialer for key marketing campaigns.
- Surpassed sales qualified leads goals by over 15% through targeted lead generation strategies.
- Supported inbound overflow during cyclical sales events and seasonal peaks.
- Developed and maintained comprehensive sales funnel for timely opportunity follow-up.
- Collaborated with customers to assess business needs, industry trends, and competitive landscape.
Education
Bachelor of Science - Marketing
Wilmington University
New Castle, DE01.2020
Skills
- Client satisfaction and retention
- Account development and growth
- Customer service
- Consultative selling
- Revenue achievement
- Effective communication
- Team leadership
- Order processing
- Technical proficiency
Timeline
Internal Account Manager
Quest Diagnostics
06.2024 - Current
Business Sales Account Executive
Verizon
03.2023 - 06.2024
Senior Representative-Inside Sales
Verizon
02.2020 - 03.2023
Bachelor of Science - Marketing
Wilmington University