Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
EXECUTIVE SYNOPSIS
Work Availability
PERSONAL DETAILS
Languages
Hi, I’m

Dr. Mithun Rajanna

Solution Manager
Büttelborn

Summary

Results-oriented Pharmacovigilance Professional with expertise in managing technology solutions and leading cross-functional teams. Skilled in stakeholder management and process optimization to enhance operational efficiency. Leverages analytical skills and industry knowledge to drive organizational success and improve patient safety initiatives.

Overview

1
Certification
16
years of professional experience
2
Languages

Work History

ARIS Global GmbH

Solution Manager/Subject Matter Expert (PV System)
09.2024 - Current

Job overview

  • Lead configuration workshops aimed at defining and confirming product settings according to marketing authorization holder (MAH) standards.
  • Collaborated with clients to define and finalize workshop agendas while gathering feedback from administrative application users to enhance workshop effectiveness.
  • Led configuration workshops to define and confirm product settings, ensuring compliance with marketing authorization holder (MAH) standards.
  • Evaluate business use case challenges and coordinated efforts with internal teams for timely resolution.
  • Collaborated with clients to define and finalize workshop agendas. Initiated discussions with administrative application users to gather feedback.
  • Coordinate and deliver initial training sessions and pre-workshops to ensure client confidence.
  • Issue training certifications upon completion of onboarding and initial training sessions.
  • Facilitate expert assistance and support for clients concerning system operations and resolve technical questions.
  • Developed and maintained standard operating procedures (SOPs) and work instructions (WIs) for out-of-the-box (OOB) implementations, improving operational consistency.
  • Oversaw project requirement phase incorporating kickoff and stakeholder alignment tasks.

ICON Clinical Research GmbH

Drug Safety Manager
12.2020 - 05.2024

Job overview

  • Supported the development of new process flows for automation on UI paths.
  • SAE reconciliation activities for company sponsored phase I to IV clinical trials and non-interventional post -authorization studies
  • Process for reconciliation of ICSRs exchanged with business/development partners and other sources
  • Review of trial related documents (e.g., Study Protocol, eCRF’s, SAE reconciliation plan, Safety Management Plan)
  • Drafting of safety and risk language for Informed Consent Forms according to the latest IB version of the drug and perform review of all types of ICF’s (including and not limiting to Main ICF, Pregnant partner, Country and site ICF
  • Contribute to defining and implementing of clinical trial safety related activities in the alliance with relevant partners/service providers and alignment of guidelines and processes related to clinical trial safety management with existing processes
  • Developed and implemented safety protocols to enhance compliance with regulatory standards.
  • Contribute to trial specific resource and budget planning from Safety point of view.
  • Led safety training sessions, improving employee awareness and engagement in safety practices.
  • Monitored incident reports and investigations to ensure accurate documentation and resolution of issues.
  • Fostered a culture of safety by promoting best practices through regular communication and outreach initiatives.
  • Taking care of development and improvement of automation of business processes as applicable (including but not limiting to BRD, FRS and URS review) and support in development of new process flows for supposed automations on UI paths.

Synowledge GmBH

Associate manager- Drug safety/ Sr. DSA and SME-Drug safety
11.2015 - 11.2020

Job overview

  • Executed data processing tasks for source documents collected during drug monitoring, including triage, data entry, coding, and narrative writing of case safety reports following established guidelines.
  • Monitored data integrity and consistency by performing quality control and correcting processed cases according to standard operating procedures.
  • Evaluated data entry methods and suggested enhancements for the safety database system while identifying additional training requirements.
  • Conducted training sessions on global case processing processes.
  • Facilitated audit and inspection activities.
  • Managed project activities in alignment with client specifications.
  • Reviewed and evaluated ICSR information to determine required actions following internal policies and procedures.
  • Provided training and mentorship to team members according to project needs.
  • Facilitated communication between the client and project team as a management liaison.
  • Conducted recruitment, selection, and training of team members.
  • Provided guidance, coaching, and counseling to team members.
  • Supported the service delivery team based on project requirements.
  • Supplied business leads found at the client location.

Synowledge India Pvt Ltd.

Associate Project Manager-Drug Safety
09.2015 - 11.2015

Job overview

  • Involved in development of multiple pharmacovigilance tools.
  • Conducted business requirement analysis based on customer needs and business service level agreements.
  • Respond to RFP and RFI’s, creation of SOP, templates, QC checklists, Work instructions and operating guidelines for new projects.
  • Technical presentation to customers on proposed solution/technology.
  • Managed development, implementation, and continuous improvement of quality assurance program to ensure compliance with corporate standards.
  • Business requirement analysis as per the customer requirement and Business SLA.
  • Created innovative solutions to address client challenges.
  • Technical presentation to customers on proposed solution / technology.
  • Solution designing.

Synowledge India Pvt Ltd.

Team Lead/Associate Team Lead-Drug Safety
01.2014 - 08.2015

Job overview

  • Led cross-functional teams to enhance project delivery and operational efficiency.
  • Developed and implemented training programs for team members to improve performance outcomes.
  • Ensured team adherence to workflow procedures, SOPs, and case processing guidelines to maintain compliance.
  • Trained, mentored, and guided team members to enhance individual and collective performance.
  • Follow up with clients regarding outstanding queries and reconciliation of discrepancies at operational level.
  • Contributed to drug safety activities to ensure compliance and efficiency.
  • Completing appraisal process for the team.
  • Shared productivity, quality, and attendance metrics with team members to promote accountability and continuous improvement.
  • Conduct one- one with the team members as required
  • Perform any other drug safety related activities as assigned.
  • Work with cross-functional divisions including Customer Support, Professional Services.

Synowledge India Pvt Ltd.

Sr. Drug Safety Associate and SME/Drug Safety Associate
07.2011 - 12.2013

Job overview

  • Managed email intake, case intake, duplicate checks, and case registration into the safety database.
  • Determine the validity of the case and complete the triage process
  • Identify and resolve case issues, co-ordinate with client therapeutic team/site for specific products or functional groups.
  • Coded all medical history, events, drugs, procedures, indications, and laboratory tests according to the appropriate dictionary (e.g., MedDRA, Company Product Dictionary, DRL code).
  • Provide feedback to the data entry team members for the errors noted and assist in overall quality improvement of the process
  • Maintain log of source documents and other communications
  • Identify and resolve case issues, coordinate with client therapeutic team/site for specific products or functional groups.
  • Interacted with therapeutic teams and functional team management to ensure effective communication.
  • Led cross-functional teams to ensure adherence to drug safety regulations and protocols.

Jaya Super Specialty Dental clinic

Dental Surgeon
03.2010 - 06.2011

Job overview

  • Managed complex dental conditions using advanced imaging technologies to ensure accurate diagnoses and effective treatments.
  • Developed customized treatment plans that improved patient outcomes and satisfaction through tailored approaches.
  • Mentored junior dental staff on best practices and procedural techniques, fostering a culture of continuous learning and professional growth.

Education

Rajiv Gandhi University of Health Sciences
Bangalore, India

Bachelor of Dental Surgery
03-2010

University Overview

Graduated in Mar 2010

Skills

Pharmacovigilance Expertise

Safety systems management

Regulatory compliance

Requirements gathering

Stakeholder management

Process improvement

Process improvement

Team leadership

Problem-solving

Attention to detail

Process improvement

Software

Lifesphere products

Microsoft Office

Oracle DB

Certification

Advanced Diploma in Clinical Research, Clinical data management and Pharmacovigilance with SAS base in Oct 2011 from Clinotek India Pvt Ltd. Bangalore, India

Timeline

Solution Manager/Subject Matter Expert (PV System)
ARIS Global GmbH
09.2024 - Current
Drug Safety Manager
ICON Clinical Research GmbH
12.2020 - 05.2024
Associate manager- Drug safety/ Sr. DSA and SME-Drug safety
Synowledge GmBH
11.2015 - 11.2020
Associate Project Manager-Drug Safety
Synowledge India Pvt Ltd.
09.2015 - 11.2015
Team Lead/Associate Team Lead-Drug Safety
Synowledge India Pvt Ltd.
01.2014 - 08.2015
Sr. Drug Safety Associate and SME/Drug Safety Associate
Synowledge India Pvt Ltd.
07.2011 - 12.2013
Dental Surgeon
Jaya Super Specialty Dental clinic
03.2010 - 06.2011
Rajiv Gandhi University of Health Sciences
Bachelor of Dental Surgery

EXECUTIVE SYNOPSIS

EXECUTIVE SYNOPSIS
  • Dentist by education with 14 and half years of experience within Pharmacovigilance Industry and 1 and half years of experience in clinical practice as a dentist (India).
  • Subject Matter Expert (Pharmacovigilance Database Systems) at present, responsible for
  • Lead the project’s requirement phase, aligning stakeholders and ensuring client readiness through training and pre-workshops, facilitate configuration sessions based on MAH needs and support onboarding.
  • Identify product gaps and proposed enhancements aligned with regulatory changes. Monitor industry updates, validated business use cases, and provide expert client support.
  • Resolve issues in coordination with internal teams, maintain SOPs and WIs for OOB implementations.
  • Expertise in review of study protocols, Request for Proposal’s and Budget grid, electronic Case Report Forms, Investigator sponsor studies agreement, eTMF, TOP.
  • Expertise in drafting of safety and risk language for Informed Consent Forms and Safety Management plans
  • Expertise in performing SAE and ISS reconciliation and follow up Query management.
  • Worked on development, testing, validation and successful implementation of a BOT for an internal business process as a part of Robotic Process Automation.
  • Good knowledge on Safety databases
  • Sound knowledge on ICSR compliance management and CAPA handling.
  • Proven experience in customer handling and relationship and People management skills
  • Worked as Assistant Project Manager, managing project team for ICSR processing (Quality review team) and actively involved in the development of Pharmacovigilance process management and review tools.
  • Excellent knowledge on case processing (clinical trial, post marketing, Literature and Business partner cases).
  • Worked on multiple therapeutic areas: Oncology, Neurology, Endocrinology and metabolic disorders, cardiovascular system, Infectious diseases and consumer health care.
  • Experience in drug development life cycle.
  • Support in Audits and inspections
Availability
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PERSONAL DETAILS

PERSONAL DETAILS
  • Date of Birth: 11 Jul 1987
  • Marital status: Married
  • VISA status: Niederlassungserlaubnis (German Settlement Permit), B1/B2 US VISA
  • Address: Egerländer Str-6, Büttelborn 64572, Germany

Languages

English
Bilingual or Proficient (C2)
German
Elementary (A2)
Dr. Mithun RajannaSolution Manager