Summary
Overview
Work History
Education
Skills
sections.external_links.name
Certification
Languages
Accomplishments
Affiliations
Professional Chessplayer
References
Timeline
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Dylan Mufudzi Makadzange

Nicosia,Cyprus

Summary

Target-motivated Sales and Marketing Manager with 7 years of experience in efficient and profitable Electronics Manufacturing Industry campaign management. Dedicated to improving company engagement, interaction and reputation through obtaining high sales revenue turnover .

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sales and Marketing Director [Remotely ]

WYA Europe GmbH
Frankfurt am Main, Germany
10.2020 - 10.2024
  • Enhanced brand visibility by strategising and executing impactful marketing campaigns.
  • Ability to followup on customers to close the deal and obtain Purchasing Orders .
  • Ability to communicate with other departments i.e Purchasing Department ,Logistics department ,Accounting Department ,HR Department .
  • Made business with Contract Manufacturers ,OEM's ,Brokers ,Medical Equipments ,Prototypes ,Aerospace & Aviation companies
  • Provided products meeting customer requests in compliance with Rohs and IS0 9001:2015
  • Implemented CRM systems, improving client management process significantly [Bitrix24 CRM] , Zoho Mails
  • Have outstanding knowledge and worked within the European , American and Asian Markets timezones to increase revenue.
  • Can converse with customers via email in their language to strengthen the corporate culture
  • Managed over 50 Customers per day ,via calls and emails ,both cold calls and warm .
  • Closed Deal of 300K € in year of 2020 [can provide proof ] and other deals reaching total Sales Revenue of approximately 400K € with other deals .


Business Development Internship

MLC Europe GmbH
Mainz, Germany
01.2019 - 12.2019
  • Ensured timely project completion for customer satisfaction.
  • Solved complex problems with effective teamwork and communication skills.
  • Facilitated smooth operations within the department through organised file management and data entry tasks.
  • Adapted to new situations and learned new skills quickly.
  • Worked productively with team members to achieve common goals.
  • Used problem-solving skills to resolve challenges and prioritise workload.
  • Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
  • Participated in staff meetings to discuss latest developments.
  • Used strong work ethic to meet stringent deadlines.
  • Conducted in-depth market research to understand consumer behaviour.


Shipping Agent Clerk

Gladercom Freight (Pvt)Ltd
Harare, Zimbabwe
11.2015 - 07.2016


  • Coordinated with shipping companies to streamline operations.
  • Fostered strong relationships, increased customer loyalty.
  • Ensured paperwork accuracy with meticulous attention to detail.
  • Improved client satisfaction by handling queries in a professional and timely manner.

Customer Service Representative

Monash University
Melbourne, Australia
03.2013 - 10.2015
  • Managed high volume of inbound calls for quick resolution of customer issues.
  • Provided top-notch support for increased customer satisfaction.
  • Streamlined processes through efficient record keeping.
  • Developed strong relationships with customers fostering brand loyalty and repeat business.

Education

ACCA-Association of Charted Accountancy - Accounting

European University
Cyprus
06.2024 -

Masters in Business Administration - Finance

University of Nicosia
Cyprus
09.2016 - 06.2018

Bachelor of Science - Economics and Accounting

Monash University
Australia
08.2011 - 11.2015

Skills

  • Email marketing automation
  • Pricing strategy formulation
  • Strategic visioning
  • Negotiation mastery
  • Customer relationship management software
  • Revenue growth planning

Certification

  • International Computers Drivers Licence (ICDL), 2012
  • Mathematics Tutor, Monash University, 2013
  • Chess player of the year, Monash University, 2015
  • Cup of the Ambasador Russian Federation ,Cyprus .2019

Languages

English
Proficient (C2)
German
Upper intermediate (B2)
Greek
Elementary (A2)

Accomplishments

  • Foundation Programm Mathematics Tutor(2013)
  • Chessplayer of the year(2015)

Affiliations

  • Watching Bloomberge TV-Business News
  • Gym
  • Multilingual Languages

Professional Chessplayer

FIDE ID :11004479 ;

References

References available upon request.

Timeline

ACCA-Association of Charted Accountancy - Accounting

European University
06.2024 -

Sales and Marketing Director [Remotely ]

WYA Europe GmbH
10.2020 - 10.2024

Business Development Internship

MLC Europe GmbH
01.2019 - 12.2019

Masters in Business Administration - Finance

University of Nicosia
09.2016 - 06.2018

Shipping Agent Clerk

Gladercom Freight (Pvt)Ltd
11.2015 - 07.2016

Customer Service Representative

Monash University
03.2013 - 10.2015

Bachelor of Science - Economics and Accounting

Monash University
08.2011 - 11.2015
  • International Computers Drivers Licence (ICDL), 2012
  • Mathematics Tutor, Monash University, 2013
  • Chess player of the year, Monash University, 2015
  • Cup of the Ambasador Russian Federation ,Cyprus .2019
Dylan Mufudzi Makadzange