Eboni Parker Haddock
Newark
Summary
Strategic Leadership Team Member known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team building, and conflict resolution which enable successful navigation of organizational challenges. Excel in communication, adaptability, and problem-solving, ensuring seamless operations and goal achievement within leadership roles.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Occupation Safety Technician
Christiana Hospital
Newark
06.2023 - Current
- Inspected workplace environments for safety compliance and hazards.
- Conducted safety training sessions for employees on best practices.
- Facilitated staff training sessions on safe practices and injury prevention techniques, enhancing overall workplace safety awareness.
- Developed injury prevention programs tailored to workplace safety needs.
- Coordinated regular safety drills and evaluated employee participation.
- Maintained records of all accident investigations, inspections, training sessions.
- Reviewed and updated safety policies in accordance with regulations.
- Reviewed and revised health and safety policies and procedures, ensuring compliance with current regulations and industry standards.
- Ensured that all personnel are aware of any changes in regulations governing occupational health and safety.
- Prepared detailed reports on safety activities, including incident rates, near misses, and audits, to inform management decisions.
- Assisted in creating safety awareness campaigns for employees.
- Collaborated with external agencies such as OSHA and EPA inspectors during site visits or investigation processes.
Medical Assistant
Christiana Hospital
Newark
10.2022 - 06.2023
- Administered injections, medications, and treatments according to physician instructions.
- Assisted physicians with patient examinations and procedures.
- Managed patient records in electronic health record system to ensure accurate and accessible information.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Prepared examination rooms and ensured cleanliness and safety.
- Collaborated with healthcare team to streamline patient care delivery and improve overall service quality.
- Provided compassionate support to patients during visits.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Educated patients on medications, procedures, and physicians' instructions to promote understanding and adherence.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Patient Service Technician/ Phlebotomist
LabCorp
Middlesex
06.2021 - 10.2022
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Trained new staff on blood collection techniques and equipment usage.
- Supervised daily phlebotomy operations ensuring adherence to safety protocols.
- Coordinated schedules and assigned tasks among phlebotomy team members.
- Conducted team meetings to share best practices and address team concerns, fostering a collaborative work environment.
- Monitored supply inventory and ordered materials promptly to ensure uninterrupted phlebotomy operations.
- Resolved patient inquiries and concerns regarding blood draw procedures effectively.
- Investigated any discrepancies between patient data entry systems and actual collections performed by staff members.
- Responded quickly to emergency situations involving patients or staff members.
- Inspected medical facilities periodically to ensure cleanliness and proper functioning of equipment used in specimen collection.
- Resolved customer service issues by providing timely information and assistance to enhance patient experience.
Information Health Specialist
Ciox Health
Newark
01.2019 - 06.2022
- Provided accurate medical information to healthcare professionals and patients.
- Analyzed and clarified incoming inquiries to enhance response accuracy and effectiveness.
- Responded promptly to urgent requests for medical data and literature.
- Maintained up-to-date knowledge of medical guidelines and product information.
- Collaborated with cross-functional teams to ensure consistent messaging.
- Developed training materials for new staff on medical information resources.
- Assisted in implementing standard operating procedures for information requests.
- Monitored industry trends to enhance knowledge base and service quality.
- Developed and implemented strategies to streamline processes within the Medical Information Department.
- Performed quality assurance reviews on medical records to ensure accuracy of coding.
- Generated comprehensive reports to inform decision-making based on health care data analysis.
- Researched relevant laws, regulations, policies, and procedures relating to health care data management.
- Maintained, updated, and organized all patient files in accordance with HIPAA regulations.
- Monitored compliance with applicable state and federal laws pertaining to the release of confidential health care information.
ED Nursing Assistant
JFK Medical Center
Edison
07.2015 - 01.2020
- Administered basic life support and first aid during critical situations.
- Responded to emergency calls and assessed patient conditions rapidly.
- Operated emergency medical equipment, including defibrillators and oxygen units.
- Collaborated with medical personnel to quickly treat and transport patients.
- Immobilized patients for transport using a backboard or other spinal mobilization.
- Assessed scene upon arrival for possible hazards or dangerous situations.
- Observed and assessed incident scenes to maintain safety of first responders.
- Documented patient information and treatment procedures accurately in reports.
- Facilitated effective communication among patients, families, and healthcare professionals to ensure cohesive care.
- Educated patients and families on health conditions and care steps to promote understanding and compliance.
- Bandaged wounds and evaluated the need for stitches or sutures.
- Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
- Trained new hires by providing insights into job duties and conducting performance assessments to enhance team readiness.
Education
Delaware Technical Community College -
Delaware Technical Community College
Newark, DE01.2029
Certification -
Sanford Brown Institute
Woodbridge, NJ01.2015
High School -
Weequahic High School
Newark, NJ01.2011
Skills
- OSHA compliance
- Safety compliance
- Emergency response coordination
- Incident reporting
- Safety training coordination
- Safety program development
- Regulatory compliance
- ServiceNow expertise
- Data reporting
- Problem solving
- Team leadership
- Meeting facilitation
- Stakeholder communication
- Workplace wellness initiatives
- Outreach initiatives
- Mentorship programs
- Effective communication skills
- Confidentiality handling
- Patient confidentiality practices
- Clinical assessment techniques
- Healthcare law knowledge
Certification
- CPR
- Medical Assistant
References
Available upon request
Employability Skills
- Direct Patient Care
- Office Administration
- Care management
- Team Leadership
- Medical record Management
- Service now
- Community Work
- Direct Calling
- Conducting Staff meetings
- Hiring Processes
- Team building
- Handling confidentiality medical records
- Osha-related practices
- Scheduling appointments
- One-on-one group sessions
- Client Services
- Problem-Solving
- Customer/relationship management
- Project Planning and Execution
- Workplace Safety and Compliance
- Mentorship
Timeline
Occupation Safety Technician
Christiana Hospital
06.2023 - Current
Medical Assistant
Christiana Hospital
10.2022 - 06.2023
Patient Service Technician/ Phlebotomist
LabCorp
06.2021 - 10.2022
Information Health Specialist
Ciox Health
01.2019 - 06.2022
ED Nursing Assistant
JFK Medical Center
07.2015 - 01.2020
Delaware Technical Community College -
Delaware Technical Community College
Certification -
Sanford Brown Institute
High School -
Weequahic High School