Edith Ama Atroh
Nuremberg
Summary
Dynamic professional with a proven track record in training development and strategic business growth, notably at e-Crime Bureau Ltd. Expert in competitive market analysis and training program enhancement, demonstrating exceptional organizational skills and analytical prowess. Achieved significant improvements in training effectiveness and client engagement, leveraging Microsoft Excel for data-driven decision-making and fostering team coordination.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Warehouse Assistant
Amazon Logistics
11.2020 - 03.2023
- Receive and put away inventory
- Get customer orders ready and pack them
- Use scanners to read bar codes on products
- View prompts on screens and follow the direction for some tasks
- Ensure product meets quality requirements
- Problems Solve
- Stowing
Training Administrator
e-Crime Bureau Ltd.
Accra
01.2016 - 06.2017
- Responsible for the operational activities of the e-Crime Academy
- Prepares and manage training budget
- Coordinates pre-training need analysis and assessment for training clients
- Responsible for preparing monthly training reports
- Manage and maintain training facilities and equipment to acceptable standard
- Monitor and evaluate training program's effectiveness and success periodically
- Developed long-term training strategies for new and existing employees across multiple departments
- Documented participant attendance, engagement and progress
- Provided additional materials to enhance training
- Completed frequent assessments of training materials, structure and success rates in order to enhance programme
- Engaged employees in new learning and development schemes
- Reported on learners' progress and predicted course completion timeframes
- Maintained learning caseloads across multiple training projects
Senior Business Development Executive
Western Automobile company Ltd.
Accra
12.2014 - 07.2015
- Preparing quotation on the various brands of vehicles
- Assisting customers in during their purchasing process
- Ensuring vehicles ordered by customers are ready for delivery
- Providing administrative support to the Marketing team
- Executing marketing and brand campaigns across numerous channels
- Assisting with event planning logistics
- Managed escalated client enquiries with exceptional professionalism and enthusiasm to maintain trust and reliability
- Researched prospective clients to develop and execute cold call lists
- Created effective marketing, sales and promotional initiatives to drive revenue
- Closed long-term agreements through skilful negotiation
- Prepared reports and presentations detailing business development activities and outlining new initiatives
Brand & Marketing Executive
FanMilk Ghana Limited
Accra
06.2012 - 11.2014
- Managing Sponsorships
- Assist in event planning logistics
- Managing the timelines & deliverables for new product development
- Executing marketing and brand campaigns across numerous channels
- Editing documents for spelling grammar and layout mistakes
- Being the key contact for consumer feedback
- Researching and analysing competitors
- Assisting in the FML Academy
- Providing administrative support to the marketing team
- Formulated strategic plans for most advantageous outcome based on research findings
- Organised media events, fundraisers and entertainment to generate media interest
- Organised community forums and presentations to enhance public image
Education
MSC - INTERNATIONAL MARKETING
Technical University of Nuremberg Georg Simon ohm
Nuremberg, Bayern, Germany01.2026
BACHELOR'S DEGREE - BUSINESS ADMINISTRATION IN MARKETING
Methodist University College
Accra, Ghana06.2013
Skills
- Communication skills
- Organizational and managerial skills
- Customer conflict skills
- Excellent analytical skills
- Competitive and consumer market analysis
- Materials organization
- Artistic styling and application mastery
- Opportunities identification and creation
- Training and development
- Microsoft Excel
- Professional manner
- Technical skills
- Meeting expectations
- Polite and friendly
- Team coordination
- Active listening
- Calm under pressure
- Self-disciplined
Certification
- Introduction to Data Analytics (IBM)
- Foundations of Project Management (Google)
- Excel Basics for Data Analysis (IBM)
- Project Initiation: Starting a Successful Project
- Google Ads - Measurement Certification
- Digital Marketing & e-Commerce
Accomplishments
- Assisted in major new product launch, including product development, positioning
- Pricing, packaging design, media, consumer promotion
- Assisted in production of external events sponsored by Fanmilk Ghana
- Worked with internal/external teams on all aspects of planning events
- Maintained upgraded knowledge of the available bank services and product
Languages
- English, Native
- German, Elementary
- French, Elementary
Timeline
Warehouse Assistant
Amazon Logistics
11.2020 - 03.2023
Training Administrator
e-Crime Bureau Ltd.
01.2016 - 06.2017
Senior Business Development Executive
Western Automobile company Ltd.
12.2014 - 07.2015
Brand & Marketing Executive
FanMilk Ghana Limited
06.2012 - 11.2014
MSC - INTERNATIONAL MARKETING
Technical University of Nuremberg Georg Simon ohm
BACHELOR'S DEGREE - BUSINESS ADMINISTRATION IN MARKETING
Methodist University College
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