Edmund Mercader
Giessen
Summary
Dynamic Sales Supervisor with a proven track record at Uni-Source Koncepts Incorporated, adept in customer service and sales strategy development. Excelled in boosting customer satisfaction and consistently hitting sales targets through effective team performance management and selling techniques. Skilled in resolving client concerns, ensuring high levels of satisfaction.
Overview
9
9
years of professional experience
Work History
Sales Supervisor
Uni-Source Koncepts Incorporated
08.2015 - 05.2024
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Education
Bachelor of Science - Customs Administration
University Of Cebu
Cebu, Philippines10-2004
Skills
- Customer service
- Sales presentations
- Effective selling techniques
- Sales strategy development
Languages
English
Intermediate (B1)
Timeline
Sales Supervisor
Uni-Source Koncepts Incorporated
08.2015 - 05.2024
Bachelor of Science - Customs Administration
University Of Cebu
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