Eduardo Ortez

Successfully creating Lead Generation Pilots in the Region for US companies. Worked constantly on inbound and outbound projects in the Tech industry maintaining the client's value and interest.

• Developed strong relationships with key decision-makers through consistent communication and rapport-building efforts.
• Met existing customers to review current services and expand sales opportunities.
• Attended monthly sales meetings and quarterly sales trainings.
• Developed successful strategies for identifying and converting prospective clients to long-term customers.
• Trained new employees on customer service, money handling and organizing strategies.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Collaborated with marketing and product teams to stay up-to-date with new product launches and promotional activities.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Used data analytics to identify and track sales trends and develop actionable insights.
• Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
• Boosted overall sales revenue by identifying upselling opportunities within existing accounts and suggesting additional products or services of value.
• Directed customer leads to connections department for further assistance.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Fostered a competitive yet supportive team environment that encouraged individual growth while driving collective success towards shared goals.
• Established a professional online presence through strategic content sharing on LinkedIn, leading to increased engagement with prospects and industry influencers.

Financial Analyst for Germany's leading financial analysis company. Gained fined grained experience on the financial structure and German market, with top performing development.

• Top Performer for both 2020 semesters
• Personal portfolio of 42 families and 12 companies
• Complementing my study in finance with day-to-day work experience in order to have a solid foundation in finance and its evolution with new trends
• Working hand to hand with clients to adapt their financial strategy to an industry filled with options and capabilities
• Client Acquisition, Market Research, Creation of Financial Strategies, Negotiation with suppliers and buyers of financial products to meet given sales target.
• Supported clients with business analysis, documentation, and data modeling.
• Established trusted partnerships with key industry influencers, expanding the company''s network of resources and contacts.
• Developed innovative strategies for clients, resulting in increased revenue and business growth.
• Informed clients of strategies for reducing debt and maximizing savings.
• Created financial models to analyze and evaluate investment strategies.

A wonderful little Latino bar in the center of Düsseldorf Old city

• Managed staff schedules and maintained adequate coverage for all shifts.
• Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
• Analyzed sales data to identify trends, adjusting menu offerings accordingly.
• Trained staff on proper preparation procedures as well as safety regulations and productivity strategies.
• Motivated staff to perform at peak efficiency and quality.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
• Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 80% improvement over prior onboarding process.
• Participated in regional competitions representing the establishment showcasing unique cocktails resulting in increased recognition.

• AHER is the largest non-governmental organization in Honduras working on renewable energy
• Their main focus was to calibrate the dependence on green energy in Central America
• My tasks were social support in areas where renewable energy companies have bad practices and affect locals with scarce resources
• Tasks completed: Underwriting and financial control of over 60 members, Coordinate social assistance projects, Tackle cultural and socio-political issues related to renewable energies, Social Media