Edward Cross
New Castle
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
2015
2015
years of post-secondary education
Work History
Costumer service representative
Dollar General
New Castle
11.2019 - 09.2022
- Retail transactions
- Stocking shelves and fixing messy asiles
- Putting reshops back where they belong
- Help with putting away trucks milk and frozen food
Customer Service Representative
Big Lots
New Castle
04.2018 - 09.2019
- Assisted customers by answering inquiries and resolving issues promptly.
Doing retail transactions
Stocking shelves and fixing messy asiles
Education
Associates Degree - Criminal Justice
Delaware Technical Community College
Newark, DE 08.2025 - 10.2025
William Penn High School
New Castle, DESkills
- Customer service
- Conflict resolution
- Money handling
- Retail
Timeline
Associates Degree - Criminal Justice
Delaware Technical Community College
08.2025 - 10.2025
Costumer service representative
Dollar General
11.2019 - 09.2022
Customer Service Representative
Big Lots
04.2018 - 09.2019
William Penn High School