Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edward Cross

New Castle

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

4
4
years of professional experience
2015
2015
years of post-secondary education

Work History

Costumer service representative

Dollar General
New Castle
11.2019 - 09.2022
  • Retail transactions
  • Stocking shelves and fixing messy asiles
  • Putting reshops back where they belong
  • Help with putting away trucks milk and frozen food

Customer Service Representative

Big Lots
New Castle
04.2018 - 09.2019
  • Assisted customers by answering inquiries and resolving issues promptly.

Doing retail transactions

Stocking shelves and fixing messy asiles

Education

Associates Degree - Criminal Justice

Delaware Technical Community College
Newark, DE
08.2025 - 10.2025

William Penn High School
New Castle, DE

Skills

  • Customer service
  • Conflict resolution
  • Money handling
  • Retail

Timeline

Associates Degree - Criminal Justice

Delaware Technical Community College
08.2025 - 10.2025

Costumer service representative

Dollar General
11.2019 - 09.2022

Customer Service Representative

Big Lots
04.2018 - 09.2019

William Penn High School
Edward Cross