Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elda Haziri

Halle (Saale)

Overview

9
9
years of professional experience

Work History

Shift Leader

Burger King
10.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Intern

Youth Initiative for Human Rights
06.2020 - 10.2020
  • Research and Analysis - Analyzed problems and worked with teams to develop solutions.
  • Advocacy and Awareness
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Support Program Implementation
  • Communications and Networking
  • Monitoring and Evaluation

Intern at the Center for Social Work

Center for Social Work
03.2017 - 05.2017
  • Client Interaction and Support :
  • Interviewed clients to assess needs and determine most suitable needs and services.
  • Case Management and Documentation
  • Participated in Multidisciplinary Meetings
  • Consulted with other professionals to gain insight and advice and build strong network within organization.
  • Community Outreach and Awareness Programs
  • Learning and Professional Development

Labyrinth

Prishtina
11.2016 - 12.2016

Project Manager

Graqanicë, Voice of Roma
10.2016 - 11.2016
  • Ashkali and Egyptian
  • I was the project manager of "Mundohu ia arrinë" ("Try, you will make it") held with children for communities of the minority in Kosovo
  • The aim of this project was to explain to children how to be a great leader, how to have a healthier life, and to achieve goals.

Intern

Prishtina
05.2015 - 11.2015


  • During this period I assisted for children protection and advocacy of children's rights in Kosovo
  • I was part of the Project and cooperated closely and assisted the project team
  • I assisted on the team organization and implementation of trainings, workshops and round-tables for the stakeholders and public institutions in the framework of the program activities; assisted on the drafting and distribution of the news, also in translation and redaction of KOMF documents in English.

Tutor

Prishtina, University of Prishtina
03.2015 - 09.2015
  • I was a tutor in social work for my colleagues who led on the rst term
  • I did all the chapters and tried to be as simple as possible
  • I also did a test at the end.

Volunteer

Down Syndrome Kosova
11.2014 - 01.2015
  • During this period was included "Program 21" on the NGO's program Down Syndrome Kosovo, where grown- ups with Down Syndrome were trained, for maintenance of this program, also program "Cards" where we helped young people with Down Syndrome for the manufacturing of cards for the holidays and also went out in the city and sold cards.

- 10.1994

Education

University of Applied Science

social work

University of Prishtina, University of Pristina

Simplicity workshop Child Pack- KOMF - undefined

Social Media Workshop - undefined

Prishtina International School

undefined

University of Social Work

undefined

Zurich University University of Zurich

Skills

  • Leadership Problem-Solving
  • Teamwork
  • Holding speeches
  • Excellent contacts skills
  • A good speaker and very good at holding speeches
  • Excellent contacts skills especially with children

Languages

English
Advanced (C1)
German
Intermediate (B1)
Albanian
Bilingual or Proficient (C2)

Timeline

Shift Leader

Burger King
10.2021 - Current

Intern

Youth Initiative for Human Rights
06.2020 - 10.2020

Intern at the Center for Social Work

Center for Social Work
03.2017 - 05.2017

Labyrinth

Prishtina
11.2016 - 12.2016

Project Manager

Graqanicë, Voice of Roma
10.2016 - 11.2016

Intern

Prishtina
05.2015 - 11.2015

Tutor

Prishtina, University of Prishtina
03.2015 - 09.2015

Volunteer

Down Syndrome Kosova
11.2014 - 01.2015

- 10.1994

University of Applied Science

social work

University of Prishtina, University of Pristina

Simplicity workshop Child Pack- KOMF - undefined

Social Media Workshop - undefined

Prishtina International School

undefined

University of Social Work

undefined

Zurich University University of Zurich

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Elda Haziri