Summary
Overview
Work History
Education
Skills
Studying for the Police Force
Interests
Work Availability
Work Preference
Timeline
Generic

Elih Hollingworth

Gold Coast

Summary

Proven to excel in fast-paced environments, I enhanced customer satisfaction at Donut King by leveraging my expertise in espresso machine operation and engaging personality. Skilled in lighting design and customer service, I significantly improved service delivery by training staff and implementing efficient order management techniques, contributing to a noticeable increase in sales. Outgoing Fast Food Worker with background in foodservice settings. Well-organized and hardworking with passion for customer satisfaction. Talented at multitasking and remaining calm when handling many orders during busy hours. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience

Work History

Fast Food Worker

Kentucky Fried Chicken
03.2024 - Current
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Trained newly hired employees on routine tasks and customer service.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Accurately operated cash register to process customer payments.

Lighting Programmer

King's College
12.2023 - Current
  • Performed proper maintenance of lighting equipment, ensuring safety, and quality operations.
  • Programmed consoles and loaded automated color change systems prior to events.
  • Worked with other lighting technicians in set-up and operation of lighting equipment in television and film platforms.
  • Analyzed and interpreted lighting designer's plans as well as detailed notes from stage management.
  • Enhanced lighting with use of dimmers and computerized timing controls.
  • Implemented special effects to match creative vision of each production.
  • Followed lighting design plan to select fixtures and control settings.
  • Worked with director and other production staff to assess requirements and advocate for associated equipment needs or important safety standards.
  • Worked effectively in fast-paced environments.
  • Identified issues, analyzed information and provided solutions to problems.


This is a volunteer role I undertake for my church as a fulfilling hobby, and I excel at it.

Food Waiter

Returned and Services League ( RSL Club )
01.2022 - Current
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Increased sales significantly by upselling higher-end products to customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Served high customer volumes during special events, nights, and weekends.


This is an unpaid school holiday job focused on gaining work experience, managed by my family.

Barista

Donut King
05.2023 - 01.2024
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.

Donut Maker

Donut King
05.2023 - 01.2024
  • Kept workstation and area around workstation neat and clean.
  • Baked, decorated and displayed donuts per guidelines.
  • Assisted in ordering products and supplies needed for daily operations.
  • Maintained high personal grooming standards and uniform presentation.
  • Pushed, pulled and transported large loads and objects.
  • Cleaned and maintained work areas, equipment and utensils.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Maintained composure and work quality while under stress.
  • Responded to customer requests for products, services, and company information.

Education

No Degree -

Faith Christian School (Online School)
Brisbane City
12.2028

Skills

  • Customer Service
  • Safe Food Handling
  • Restaurant Operations
  • Food presentation
  • Order Management
  • Money Handling
  • Engaging personality
  • Customer Response
  • Proficient in GrandMA3
  • Organizational abilities
  • Staff Training
  • 3D visualization
  • CAD Software
  • Lighting Setup
  • Electrical Troubleshooting
  • Team building
  • Teamwork and Collaboration
  • Sound systems
  • Lighting techniques
  • Decision-Making
  • Lighting Design
  • Rigging Equipment
  • Attention to Detail
  • Quality Control
  • Professional Demeanor
  • Equipment testing
  • Food Running
  • Beverage Preparation
  • Espresso machine operation
  • Hospitality service expertise
  • Coffee machinery
  • Smoothie making

Studying for the Police Force

Actively preparing for a future career in law enforcement by studying criminal justice basics, focusing on physical fitness, and developing essential skills like communication and conflict resolution. Passionate about building a strong foundation for community-focused policing.

Interests

Passionate about pursuing a career in law enforcement, with a specific interest in joining a patrol unit and eventually specializing in K9 policing Dedicated to learning the skills and training required for a role that combines public service with teamwork and canine handling

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part Time

Timeline

Fast Food Worker

Kentucky Fried Chicken
03.2024 - Current

Lighting Programmer

King's College
12.2023 - Current

Barista

Donut King
05.2023 - 01.2024

Donut Maker

Donut King
05.2023 - 01.2024

Food Waiter

Returned and Services League ( RSL Club )
01.2022 - Current

No Degree -

Faith Christian School (Online School)
Elih Hollingworth