Elise Sheetz
Wilmington
Summary
Dynamic administrative professional with extensive experience at Padua Academy High School, specializing in customer service and office administration. Demonstrated expertise in orchestrating complex schedules and optimizing operational efficiency through innovative filing systems. Skilled in critical thinking and problem-solving, facilitating seamless communication and support for leadership teams.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
PADUA ACADEMY HIGH SCHOOL
07.2022 - Current
- Provided high-level administrative support to senior leadership, ensuring seamless operations and communication across departments.
- Managed complex calendars, coordinated executive meetings, and prepared detailed agendas and presentations for board engagements.
- Maintained confidentiality of sensitive data by implementing secure filing systems and access protocols.
- Coordinated internal communications, ensuring timely dissemination of information among faculty, staff, students, and stakeholders.
- Supervised and trained new administrative personnel, reinforcing procedural knowledge and fostering a collaborative office culture.
- Monitored operational supply inventory, anticipating needs and streamlining procurement processes.
- Developed efficient digital and physical filing systems, enhancing document retrieval and accuracy.
- Served as liaison between department heads and administrative offices, facilitating strategic planning for school-wide initiatives.
Receptionist
PADUA ACADEMY HIGH SCHOOL
07.2019 - 07.2022
- Served as primary contact for all visitors and callers, ensuring efficient communication flow.
- Managed multi-line phone system, prioritized inquiries, and facilitated interdepartmental call routing.
- Maintained executive calendars, coordinated appointments, and scheduled internal meetings efficiently.
- Oversaw mail distribution and office communications to enhance workflow continuity.
- Supported logistics for school events, meetings, and tours, promoting professional presentation and engagement.
- Designed student filing systems, improving accuracy in academic record retrieval.
- Trained junior reception staff on protocols, ensuring consistency in service delivery.
- Developed cost-saving supply inventory process, reducing waste and enhancing ordering precision.
Admissions/Office Coordinator
ST. ANN SCHOOL
09.2008 - 07.2019
- Delivered direct administrative support to Principal and leadership team, managing confidential communications and sensitive student records.
- Processed enrollment and registration materials for approximately 400 students, ensuring accuracy and compliance with policy.
- Managed appointment scheduling, school tours, and transportation arrangements for prospective students.
- Coordinated internal and external communications among faculty, families, and parish community to ensure alignment on policies.
- Prepared and distributed formal communications, reports, and invoices with meticulous attention to detail.
- Oversaw supply chain needs and vendor coordination to maintain operational efficiency.
- Maintained admissions data and tracking systems to facilitate streamlined decision-making for school leadership.
Education
B.S. - Criminal Justice
University of Delaware
Newark, DESkills
- Customer service
- Computer skills
- Administrative support
- Time management
- File organization
- Critical thinking
- Problem solving
- Office administration
- Microsoft Office Suite
- Scheduling and calendar management
References
Rainbow Giaquinto, Leadership Team/Dean of Students, ratyka@aol.com, (610) 724-6230, Padua Academy
Kim Kiefer, Teacher, kimberly.a.farr@gmail.com, The Independence School
Timeline
Administrative Assistant
PADUA ACADEMY HIGH SCHOOL
07.2022 - Current
Receptionist
PADUA ACADEMY HIGH SCHOOL
07.2019 - 07.2022
Admissions/Office Coordinator
ST. ANN SCHOOL
09.2008 - 07.2019
B.S. - Criminal Justice
University of Delaware