Elissa Corrado
Millsboro
Summary
Proven senior level executive with strong business acumen and over a decade of Healthcare experience within Assisted Living, Skilled Nursing, Alzheimer’s, Independent Living facilities and Hospice. Broad based experience includes Start-up, Turnaround, High Growth, Multi-State & Multi-Site Operations.
Overview
49
49
years of professional experience
Work History
Acute access Patient Registrar
Beebe Heathcare
Georgetown
05.2025 - 10.2025
- Patient registration
- Customer Service
- Ensure appropriate billing and insurance information entries
- Epic trained
Administrator
Sposato Landscape
04.2024 - 05.2024
- Submitted Proposals
- Addressed customer concerns
- Filed damage claims
Services Manager
VillageVolunteers
Lewes
01.2021 - 01.2024
- Coordinate services with volunteers
- Orient all new volunteers
- Update policies and procedures
- Reporting data to the Board on a monthly basis to substantiate the organization’s viability
- Maintain open lines of communication among committees
- Maintained general office functioning
Executive Director
The Chelsea at Clifton
Clifton
01.2018 - 09.2021
- Facilitated start-up community
- Managed pre-opening deposits of +30
- Orchestrated marketing events to include local theater groups, senior centers, churches and first responders
- Developed advertising encompassing both local journals and NJ/NY-wide periodicals
- Hired and trained all management and frontline staff
- Consistent NOI margin of +$60K since opening.
Executive Director
Care One Assisted Living
Marlton
01.2017 - 01.2018
- Maintained Average 95% occupancy against Budget
- Drove revenue through detailed review of billing practices and correction of deficiencies
- Maintained tight expense control while initiating accountability
- Built strong team through hiring practices, and education
Executive Director
Brookdale/Enlivant Senior Living
North Wales
01.2014 - 01.2017
- Returned challenged memory care community back to full licensure within 2 months
- Hired and developed entire support staff
- Solution oriented
- Ability to see the big picture and implement systems to lay a strong foundation for success
- Competencies: communication, accountability, nurturing regional partnerships
Executive Director
Aseracare Hospice
Allentown
01.2010 - 01.2013
- Grew Start-Up agency at of Allentown, PA from June 2010 by 113% through January 2011.
- CHAP survey results with no conditional deficiencies.
- Provided strategic and tactical direction to the team that resulted in increased productivity.
- Strong year end Quality Standards family survey results.
- Applied systemic cost controls to mitigate expense exposure.
- Developed and implemented performance measures. Reinforcing the need for higher performance, managing to it and being accountable to it.
- Awarded Largest Revenue Growth for 2010
Senior Executive Director
Sunrise Senior Living
McLean
01.2009 - 01.2010
- Placed in Project Management role in order to collaborate and work with challenged communities. Responsibilities include assessing all issues, developing strategies to correct challenges and executing the plan.
- Develop and facilitate results oriented strategies for multi-level management.
- Proven positive track record for implementation of revenue generating and cost savings tactics.
- Direct teams to meet company objectives and goals.
Area Manager of Operations
Sunrise Senior Living
New Jersey
01.2006 - 01.2009
- Full operational and financial accountability for 10 communities in New Jersey with annual revenues exceeding $67 million and $22 million in house profit. Area responsibilities include management of ten community level direct reports and oversight of more than 1,900 employees.
- Achieved 90.4% occupancy to budget to include CCRC community.
- Facilitated turn-around for challenged Brighton Gardens at Florham Park, Cherry Hill, and the IFS Fountains at Cedar Parke in Atco, NJ.
- Worked in tandem with sales partners to ensure consistent and successful communication. between sales and operations delivery.
- Improved owner relations and financial reporting systems.
- Negotiated and directed all capital improvements of buildings, grounds and common areas.
- Successfully oversaw the remodeling of a Skilled Nursing Center and Independent Living rooms.
- Responsible for the conversion of 14 IL apartments for rentals.
- Complete overhaul of room rate and care billing, with new contracts executed, which resulted in financial progress YTD 2009.
- Exceeded company average for retention and turnover in 2008
Cluster Manager/Executive Director
Sunrise Senior Living
06.2004 - 07.2006
- Promoted into Cluster Manager Role with direct oversight of 6 communities throughout New Jersey.
- Facilitated Start-Up at Sunrise of Madison from January 2004 through October 2004.
- Strong Post-opening P&L with positive Net Operating Income (NOI) results +111%.
- Provided strategic and tactical direction to the team that resulted in increased productivity.
- Developed and implemented performance measures. Reinforcing the need for higher performance, managing to it and being accountable to it.
- Promoted into Area Manager of Operations role with oversight for 12 communities.
- Assigned to Strategic Development Group.
Regional Director – Northeastern United States
The Athlete’s Foot Group, Inc.
Kennesaw
01.1995 - 01.2004
- Full operational and financial responsibility for 50+ Athletic Footwear stores throughout the Northeastern US to include the Corporate Flagship store in Herald Square, NY.
- Developed a training and competency program for Managers and Assistant Managers.
- Designed and implemented a mentor program for Managers that resulted in increased promotions of Managers into Multi-Site Management roles.
- Assisted in the site selection and opening of 10+ stores.
District Manager
Thom McAn Shoe Company
Worcester
01.1977 - 01.1995
Education
NJ Certified Assisted Living Administrator License -
PCHA-Pennsylvania -
University of Phoenix Online -
S.U.N.Y New Paltz -
Colorado State University -
Skills
- Strategic Business Planning
- Project Management
- Forecasting
- Recruiting
- Coaching
- Motivation
- Budget Administration
- P&L Accountability
- Business Development
- Cost Controls
- Change Management
- Contract Negotiation
Awards
- District Manager of the Year 1995 and 2000
- Area Executive Director Mentor-2005
- Leadership Training Leader – 2008
- Aseracare Hospice Largest Revenue Growth Award – 2010
- Maximum financial bonus awarded Q2 - 2013
Timeline
Acute access Patient Registrar
Beebe Heathcare
05.2025 - 10.2025
Administrator
Sposato Landscape
04.2024 - 05.2024
Services Manager
VillageVolunteers
01.2021 - 01.2024
Executive Director
The Chelsea at Clifton
01.2018 - 09.2021
Executive Director
Care One Assisted Living
01.2017 - 01.2018
Executive Director
Brookdale/Enlivant Senior Living
01.2014 - 01.2017
Executive Director
Aseracare Hospice
01.2010 - 01.2013
Senior Executive Director
Sunrise Senior Living
01.2009 - 01.2010
Area Manager of Operations
Sunrise Senior Living
01.2006 - 01.2009
Cluster Manager/Executive Director
Sunrise Senior Living
06.2004 - 07.2006
Regional Director – Northeastern United States
The Athlete’s Foot Group, Inc.
01.1995 - 01.2004
District Manager
Thom McAn Shoe Company
01.1977 - 01.1995