Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Elizabeth Mba

Medical Assistant
Berlin

Summary

Dynamic professional with a proven track record at OrthoNet, enhancing customer loyalty and team performance.

Skilled in medical terminology and patient relations, demonstrated during a rigorous internship at I.Ya Horbachevsky Ternopil Medical University.

Excelled in HIPAA-compliant environments, significantly improving service quality and patient care through detailed analysis and empathetic engagement.

Overview

6
6
years of professional experience
1
1
Certification
2
2
Languages

Work History

Customer Support Representative

OrthoNet
06.2024 - 10.2024
  • Boosted customer loyalty, attentively handling each case and providing personalized solutions.
  • Fostered supportive team environment, sharing knowledge and troubleshooting tips to enhance overall service quality.
  • Generated reports to track performance and analyze trends.

Medical Assistant

Ternopil Regional Hospital
01.2021 - 09.2021
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.

Medical Intern

I.Ya Horbachevsky Ternopil Medical UNIVERSITY
04.2019 - 08.2020
  • Responded to medical emergencies to help stabilize and treat patients.
  • Completed daily rounds to check on patients and identify any reasons for concern.
  • Interviewed patients and added key details to medical histories.
  • Wrote detailed and professional progress notes for each patient, outlining notable events and examinations findings.

Education

Master of Science - Medicine

I. Ya Horbachevsky Ternopil National Medical Unive
Ukraine
03-2022

Skills

Medical terminology knowledge

Procedure assistance

HIPAA compliance

Vital sign monitoring

Patient relations

Certification

EMT - Emergency Medical Technician

Interests

Volunteering with NGO to provide aid

Timeline

Customer Support Representative

OrthoNet
06.2024 - 10.2024

Medical Assistant

Ternopil Regional Hospital
01.2021 - 09.2021

Medical Intern

I.Ya Horbachevsky Ternopil Medical UNIVERSITY
04.2019 - 08.2020

Master of Science - Medicine

I. Ya Horbachevsky Ternopil National Medical Unive

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Elizabeth MbaMedical Assistant