Emanuele Fabbioni
Berlin
Summary
Hardworking employee with customer service and time management abilities. Translator polished in converting written materials, relaying concepts and ideas between languages and editing and proofreading text to reflect language. Meticulous and detailed professional with over 15 years of experience translating written communication.
Overview
15
15
years of professional experience
Work History
Community Manager - Germany and Italy
Happyglam
Berlin
04.2024 - Current
- Assisted customers with inquiries regarding product orders through email.
- Resolved customer complaints quickly and efficiently.
- Maintained high level of customer satisfaction by providing accurate and helpful responses.
- Processed returns & refunds.
Translator & Content Editor
foodspring GmbH
Berlin
01.2020 - 05.2023
- Translated content for online magazine (DE>ITA, EN>ITA).
- Planned and scheduled translation projects.
- Worked with linguists to ensure translations were accurate and culturally appropriate.
- Collaborated with other translators on complex projects.
- Proofread, edited and revised translated documents.
Translator
Freelance
Frankfurt am Main
05.2016 - 01.2020
- Video games localisation EN>ITA
- Post-editing DE>ITA of marketing & advertising texts
- Translating technical texts DE>ITA
- Transcreation
Multilingual Localisation Specialist
Electronic Arts
Cologne
04.2015 - 04.2016
- Coordinating localisation of multilingual video game projects.
- Collaborated with external vendors to ensure timely delivery of translations.
In-House Translator
Nintendo of Europe
Frankfurt am Main
01.2009 - 08.2014
- Translated and proofread content from EN into ITA.
- Proofread translated documents for accuracy and completeness.
- Developed detailed glossaries and terminology databases.
- Collaborated with other translators on complex projects.
Education
Master of Arts - Translation
Università Di Bologna - SSLiMIT
Skills
- Translation CAT-Tools
- Team work
- Keen eye for detail
- Wordpress
- SEO
- Office, GDocs, Excel
- Customer Service Tools: Zendesk, Helpwise, Shopify, Hive, Trustpilot
Languages
Italian
First Language
English
Proficient (C2)
C2
German
Proficient (C2)
C2
Portuguese
Proficient (C2)
C2
Spanish
Advanced (C1)
C1
French
Intermediate (B1)
B1
Affiliations
- Food lover and amateur-cook
- Gardening
- Video games
- Reading and music
References
References available upon request.
Timeline
Community Manager - Germany and Italy
Happyglam
04.2024 - Current
Translator & Content Editor
foodspring GmbH
01.2020 - 05.2023
Translator
Freelance
05.2016 - 01.2020
Multilingual Localisation Specialist
Electronic Arts
04.2015 - 04.2016
In-House Translator
Nintendo of Europe
01.2009 - 08.2014
Master of Arts - Translation
Università Di Bologna - SSLiMIT
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