Emilia Muradova

• Worked with marketing department to create targeted advertising strategies for key customer demographics
• Training of new agents
• First round interviewing of job applicants
• Putting together solutions to support and expand the self-serve advertising customer base
• First line support for customer inquiries submitted via chat, email, phone and social media messaging
• Demonstrating the value of advertising solutions and providing post-sales support for all self-service products
• Communication and follow up with customers via phone and email

I’ve been involved in many projects with companies of diverse backgrounds and industries including mining, oil refinery, trading and education. Tasks personally undertaken include opening branches in new countries, researching new markets, sourcing industrial suppliers, performing due diligence checks on new partners and bringing together suppliers from CIS states with European and Australian customers. Some clients include:

Alter Enegria OU (Estonia)

· Writing introduction and description for local authority for opening the branch in Prague

· Preparing documents for local tax office and opening bank account for new branch

· Searching for a new office in Prague

· Writing reports to the Head office in Estonia

Australasian Syndication & Management Services PTY LTD (Australia)

• Finding supplies for the product

· Negotiating purchase contracts

· Conducting market research

· Organising videoconferences between two parts

Atlas Company (Kazakhstan)

Cesan & VNA INT Trade Group

(Turkey) Barrakuda Ltd (Latvia)

• Brokering trade contracts between buyers and sellers

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• Due diligence research on behalf of parties

• Interpreting at business meetings between Russian and English parties and providing

• translations of key documents

• Executed record filing system to improve document organization and management.
• Recorded expenses and maintained accounting records.
• Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
• Drafted correspondence and other documents for CEO and department heads in company's voice.

• Developed vocational rehab plan to eliminate or resolve impediments to employment.
• Prepared written correspondence explaining decision, rationale and appeal rights.
• Prepared administrative reports or other documentation to determine program success.
• Met with clients and representatives to discuss program eligibility.
• • Providing job-seeking assistance to Russian speaking immigrants to Melbourne: interview tips, tailoring resumes, writing cover letters
• Developing a network of contacts of employers, training programs and recruitment specialists for client referral
• Preparing power point presentations for the training
• Organizing speakers for the training from the immigration department, education department and recruiting companies
• General office administration
• Dining with petty cash

• Maintained computer and physical filing systems.
• Updated reports, managed accounts, and generated reports for company database.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Coordinated special projects and managed schedules.
• Writing weekly situation reports to headquarters in Bonn
• Attending UN and NGO coordination meetings on program and security, reporting back to Country Director
• Submitting project proposals to the Indonesian government for funding
• Booking flights and accommodations for local and international staff.
• General office administration
• Creating, maintained and updated filing systems for paper and electronic documents.

For three years I worked for various humanitarian NGOs in Afghanistan managing projects, doing accounting and administration, writing project proposals for funding, managing the projects once funded. The employers included InterSOS (Italy) and ACTED (France). All report writing and correspondence was conducted in English.

Coordinating office activities and operations to secure efficiency and compliance to organisation policies

• Supervising administrative staff and divide responsibilities to ensure performance

• Managing agendas/travel arrangements/appointments etc. for the upper management

• Self-motivating, with a strong sense of personal responsibility.

• Managing phone calls and correspondence (e-mail, letters, packages etc.)

• Supporting budgeting and bookkeeping procedures

• Creating and update records and databases with personnel, financial and other data

• Tracking stocks of office supplies and place orders when necessary

• Submitting timely reports and prepare presentations/proposals as assigned

Assisting colleagues whenever necessary

• Using strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Delivering services to customer locations within specific timeframes.
• Working well in a team setting, providing support and guidance.
• Demonstrating a high level of initiative and creativity while tackling difficult tasks.
• Gaining strong leadership skills by managing projects from start to finish.
• Exercising leadership capabilities by successfully motivating and inspiring others.

For two years I worked as assistant to Ambassador in Ashgabat, Turkmenistan:

• Organising diaries, appointments for the Ambassadors
• Organising petty cash
• Ensuring property filing, bills and administrative tasks are organised and completed
• Translating oral and written information from Russian to English and vice versa Organising meetings between the Ambassador and UN entities and other representatives of Embassies
• Making visa applications on behalf of visitors and staff Managing meeting logistics
• Preparing documents for international organizations
• Strengthened communication skills through regular interactions with others.
• Demonstrating leadership skills in managing projects from concept to completion.
• Excellent communication skills, both verbal and written.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Identified issues, analyzed information and provided solutions to problems.
• Assisted with day-to-day operations, working efficiently and productively with all team members.