Emilie Froch
Melbourne
Summary
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
3
3
years of professional experience
Work History
Substitute Teacher
Heinrich-Bussmann Schule Lünen
02.2024 - 02.2025
- Skilled at working independently and collaboratively in a team environment
- Developed lesson plans to align with grade-level standards and objectives.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Restaurant Worker
Restaurant Mowwe
09.2022 - 02.2025
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
Camp Counselor
Gate Hill Day Camp
06.2023 - 09.2023
Camp Counselor
Gate Hill Day Camp
06.2022 - 09.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Education
High School Diploma -
Freiherr-vom-Stein-Gymnasium
Lünen06-2022
Skills
- Classroom management
- Adaptable
- Food safety
- Customer service
- Lesson planning
- Cleanliness and hygiene
- Positive engagement
- Child supervision
- Group leadership
- Order taking accuracy
Languages
German
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Intermediate (B1)
Spanish
Upper intermediate (B2)
Timeline
Substitute Teacher
Heinrich-Bussmann Schule Lünen
02.2024 - 02.2025
Camp Counselor
Gate Hill Day Camp
06.2023 - 09.2023
Restaurant Worker
Restaurant Mowwe
09.2022 - 02.2025
Camp Counselor
Gate Hill Day Camp
06.2022 - 09.2022
High School Diploma -
Freiherr-vom-Stein-Gymnasium
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