Summary
Overview
Work History
Education
Skills
Timeline
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Emma Pannaman-Escher

Newark

Summary

Dynamic and dedicated professional with experience at Marianna's Pantry, excelling in customer service and team support. Proven ability to manage POS systems and maintain food safety practices while fostering positive relationships with patrons. Strong time management and problem-solving skills enhance operational efficiency and customer satisfaction. Also, a motivated Shift Lead with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

5
5
years of professional experience

Work History

Server

Marianna's Pantry
01.2025 - Current
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Preschool Assistant Teacher

School Days Preschool
12.2024 - Current
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
  • Communicated with parents to inform about child's progress and classroom behavior.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Encouraged children to interact with each other and participate in group activities.
  • Organized snack time and nap hours.
  • Supervised children during in-classroom activities and on playground.

Shift Leader

Sugar Llama's
05.2024 - Current
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Completed cash and credit card transactions accurately using POS software.

Dog Fosterer

Toby's Dream Dog Rescue
02.2021 - Current
  • Provided temporary home care for dogs awaiting adoption, ensuring a safe, clean, and nurturing environment.
  • Administered food, medication, and daily exercise routines to support animal health and well-being.
  • Coordinated with veterinarians, rescue organizations, and adopters regarding medical appointments and adoption readiness.
  • Managed household integration of foster dogs with other pets and family members to promote successful transitions.
  • Demonstrated patience, problem-solving, and adaptability in caring for animals with diverse backgrounds and needs.

Education

Bachelor's Degree - University Studies

University of Delaware
Newark, DE
05-2029

High School Diploma -

Trumbull High School
Trumbull, CT
06-2025

Skills

  • Table resetting
  • Team member support
  • Order delivery practices
  • Hostess support
  • Table bussing
  • Food safety practices
  • POS system operation
  • Shift checklists
  • Time management
  • First aid and CPR

Timeline

Server

Marianna's Pantry
01.2025 - Current

Preschool Assistant Teacher

School Days Preschool
12.2024 - Current

Shift Leader

Sugar Llama's
05.2024 - Current

Dog Fosterer

Toby's Dream Dog Rescue
02.2021 - Current

Bachelor's Degree - University Studies

University of Delaware

High School Diploma -

Trumbull High School

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Emma Pannaman-Escher