Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Emma Rickards

Dagsboro

Summary

Experienced server and nursing student with a strong background in fast-paced environments and advanced training in communication, attention to detail, and customer care. Proven ability to manage multiple tables and prioritize guest needs while maintaining a positive and welcoming atmosphere. Nursing education has further strengthened interpersonal skills, professionalism, and the ability to thrive under pressure—qualities that directly enhance the dining experience and foster repeat business. Highly reliable, adaptable, and team-oriented with a passion for delivering exceptional service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server (previously Food Runner and Expo)

Fins Hospitality Group
05.2021 - Current
  • Effectively multitask and prioritize responsibilities, ensuring timely service and a positive guest experience.
  • Demonstrate in-depth knowledge of menu items and daily specials to confidently recommend selections and drive sales.
  • Develop strong rapport with regular customers through genuine hospitality efforts, encouraging repeat business.
  • Support team success by assisting with training new servers and contributing to a positive, collaborative workplace culture.

Host, Busser

Summer Salts Beach Grill
07.2018 - 08.2020
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a sanitary and visually appealing dining environment by efficiently clearing and resetting tables to maximize turnover and guest satisfaction.
  • Consistently restocked service stations, utensils, and supplies to maintain readiness and support uninterrupted service.

Education

Indian River High School
Dagsboro, DE

Bachelor of Science in Nursing -

University of Delaware, Honors College
Newark
05-2026

Skills

  • Multitasking & Time Management

  • Flexibility & Adaptability

  • Food & Beverage Knowledge

  • Upselling Techniques

  • Teamwork & Collaboration

  • Professionalism & Positive Attitude

Affiliations

  • Sigma Theta Tau International Honor's Society of Nursing

Certification

  • Certified Nursing Assistant (CNA), Delaware, Current
  • ABC License (Alcohol Beverage Control), Delaware, Current

Timeline

Server (previously Food Runner and Expo)

Fins Hospitality Group
05.2021 - Current

Host, Busser

Summer Salts Beach Grill
07.2018 - 08.2020

Indian River High School

Bachelor of Science in Nursing -

University of Delaware, Honors College

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