Emmaneul Boahen
Kwabenya,Accra
Summary
Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work history
Mobile Money Vendor
Miss Deborah Boahemaa
Accra, Ghana
2023.01 - Current
- Negotiated prices, building strong and trusting customer rapport.
- Demonstrated products and engaged with customers to drive daily revenue.
- Collected customer feedback to evaluate ongoing business and inform future changes.
- Delivered attentive service, receiving consistent repeat business and word-of-mouth referrals.
- Managed inventory to verify consistent availability of top-selling items.
- Completed periodic inventory audits to maintain accurate records.
- Greeted customers warmly, using strong communication abilities to quickly build rapport.
- Negotiated mutually beneficial prices with customers, carefully balancing profitable outcomes with satisfied clients.
Driver
Mr. Samuel Ofori Asante
Accra, Ghana
2022.05 - 2022.10
- Washed and polished service vehicles to maintain professional appearance.
- Planned routes and schedules to achieve consistent service availability.
- Used on-board navigation systems to plan journeys effectively, meeting estimated delivery times.
- Carried out vehicle checks and organised repairs to achieve timely resolution.
Construction worker
Mr. Oppong Nyantakyi
Accra, Ghana
2016.02 - 2019.07
- Maintained site safety, training junior staff on proper construction techniques and safety compliance.
- Liaised with suppliers to order and schedule accurate delivery of construction materials and tools.
- Conducted equipment inspections, identifying issues and arranging repairs to minimise disruption.
- Kept safe, organised workspaces by closely monitoring site operations.
Driver's mate
Mr. Anim Koranteng
Accra, Ghana
2013.08 - 2015.04
- Developed strong sense of navigation and direction through travel and geographical study.
- Performed safety checks before and after shifts, completing daily checklists.
- Assisted passengers with difficulties or disabilities to safely board and disembark buses.
- Intervened in passenger incidents and unruly behaviour, maintaining order during trips.
- Prioritised passenger safety, constantly adjusting driving and vehicle speed to weather and traffic conditions.
Education
High School Certificate - General Arts
St. Paul's Senior High School
Ghana 2009.09 - 2013.05
Certificate in Graphic & Web Desigh - Professional in Graphic & Web Design
IPMC College of Technology
Ghana 2016.09 - 2017.03
Skills
- Product inventory management
- Health and safety aware
- Relationship building
- Excellent customer service
- General hygiene principles
- Cash handling accuracy
- Supplier relationship management
- Moving and handling
Languages
English
Fluent
Timeline
Mobile Money Vendor
Miss Deborah Boahemaa
2023.01 - Current
Driver
Mr. Samuel Ofori Asante
2022.05 - 2022.10
Certificate in Graphic & Web Desigh - Professional in Graphic & Web Design
IPMC College of Technology
2016.09 - 2017.03
Construction worker
Mr. Oppong Nyantakyi
2016.02 - 2019.07
Driver's mate
Mr. Anim Koranteng
2013.08 - 2015.04
High School Certificate - General Arts
St. Paul's Senior High School
2009.09 - 2013.05