Emmanuel Doms
Dubai,UAE
Summary
Proven track record in enhancing office efficiency at Quick Plus Government Transactions (Amer) through meticulous workspace organization and supportive administrative tasks. Demonstrated ability in boosting customer satisfaction and sales performance at Franko Trading Enterprise by leveraging strong customer service and basic computer knowledge. Achieved significant improvements in patient care at Grace Home Hospitality, underscoring reliability and a positive attitude.
Overview
8
8
years of professional experience
Work History
OFFICE BOY
Quick Plus Government Transactions (Amer)
Dubai,UAE
01.2022 - Current
- Maintained a clean and organized workspace, contributing to a positive office environment.
- Supported staff productivity by handling incoming calls and directing them to the appropriate personnel.
- Provided backup support to other administrative staff members during peak periods or absences
Home Care Provider
Grace Home Hospitality
Accra,Ghana
11.2017 - 08.2021
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Administered medication as directed by physician.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
Sales Officer
Franko Trading Enterprise
Accra, Ghana
01.2016 - 09.2017
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
- Boosted sales performance by identifying and targeting high-potential leads.
- Cultivated strong relationships, establishing trust and loyalty among clients.
Education
Customer Service Provider - Customer Service
Allison Online Collage
Dubai,UAE 03.2024
Wasscce - General Art
Asuom Senior High
Asuom,Ghana 07.2014
Skills
- Basic computer knowledge
- Cleaning and sanitizing
- Reliability and punctuality
- Filing and archiving
- Tea and coffee making
- Positive Attitude
- Customer Service
- Time Management
Accomplishments
- Managed daily schedules and sales leads for Number senior and junior loan officers.
Languages
Good in English speaking
Bilingual or Proficient (C2)
Twi - Ghanaian language
Bilingual or Proficient (C2)
Declaration
I Doms Emmanuel sincerely proclaim that all the facts in my resume are accurate, and I am responsible for their accuracy.
Timeline
OFFICE BOY
Quick Plus Government Transactions (Amer)
01.2022 - Current
Home Care Provider
Grace Home Hospitality
11.2017 - 08.2021
Sales Officer
Franko Trading Enterprise
01.2016 - 09.2017
Customer Service Provider - Customer Service
Allison Online Collage
Wasscce - General Art
Asuom Senior High