Sihot
Emmanuel Oyedele
Business Developer, Marketer And Teacher
Berlin
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Front Desk Agent
Meininger Hotels
Berlin
06.2023 - Current
- Used internal software to process reservations, check-ins and check-outs.
- Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.
- Answered customer telephone calls promptly and appropriately handled needs.
- Collected room deposits, fees, and payments.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Logistics Administrative Assistant
Amazon
Berlin
07.2022 - 04.2024
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Sales Assistant
Zara
Berlin
04.2022 - 06.2022
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Startup Founder
O3express
Ibadan
01.2021 - 12.2021
- Kept corporate departments and customers updated on critical shipments.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Monitored logistics performance and identified improvement opportunities.
- Secured discounts from third-party logistics service providers to deliver substantial cost savings.
Geography Teacher
St. Luke’s
Ibadan
08.2019 - 12.2020
- Created safe and inclusive classroom environment of respect and rapport to promote positive learning experience for youth with diverse backgrounds.
- Met departmental and program deadlines according to institutional reporting requirements.
- Individualized lesson plans to meet academic level of each student and entire class.
- Provided learning tasks and activities aligned with instructional outcomes and designed to challenge student thinking, resulting in active intellectual engagement.
Teaching Intern
Ajolagun High School
Ekiti
05.2016 - 06.2017
- Served as mentor to students, answered questions, provided tutoring services and offered one-on-one lesson reviews.
- Assisted classroom teacher with grading projects, homework and assignments.
- Handled clerical duties such as typing, filing, copying and preparing instructional material for students.
Marketing Assistant
Wesco Lotto
Ore
12.2012 - 12.2014
- Compiled product, market, and customer data to generate informed sales and profit projections.
- Collected, analyzed and summarized data and trends to provide marketing tracking and research.
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Generated leads through phone calls, emails and face-to-face interactions.
Education
Master Of Business Administration - Business Administration
Berlin School of Business And Innovation
Berlin, Germany 02.2022 - 08.2023
Bachelor Of Applied Science - Geography Teacher Education
University of Nigeria, Nsukka
Enugu, Nigeria 12.2014 - 12.2018
Skills
Automated telephone systems
Training and mentoring
Office management
Guest services
Hospitality service expertise
Time management
Administrative support
Conference and meeting planning
Registration
Conflict and issue documentation
Word processing
Problem-solving skills
Software
Microsoft packages
Certification
CAPM - Certified Associate in Project Management
Interests
Marketing
Sales
Business Development
Project Management
Art and Culture
Administrative Support
Customer Support
Timeline
Front Desk Agent
Meininger Hotels
06.2023 - Current
CAPM - Certified Associate in Project Management
02-2023
Logistics Administrative Assistant
Amazon
07.2022 - 04.2024
Sales Assistant
Zara
04.2022 - 06.2022
Master Of Business Administration - Business Administration
Berlin School of Business And Innovation
02.2022 - 08.2023
Startup Founder
O3express
01.2021 - 12.2021
Geography Teacher
St. Luke’s
08.2019 - 12.2020
Teaching Intern
Ajolagun High School
05.2016 - 06.2017
Bachelor Of Applied Science - Geography Teacher Education
University of Nigeria, Nsukka
12.2014 - 12.2018
Marketing Assistant
Wesco Lotto
12.2012 - 12.2014