Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emonie Taylor

Wilmington

Summary

I work so well I was promoted from Customer associate to a shift manager and I grown from there. Accomplished Shift Leader Manager at Walgreens, adept in team management and workplace safety, significantly reduced cash discrepancies. Excelled in training staff, enhancing team performance, and fostering positive customer relationships through effective complaint resolution. Demonstrated proficiency in inventory controls and cash handling, ensuring operational excellence. I’m also a fast learner and willing to learn new things

Overview

2022
2022
years of professional experience

Work History

Shift Leader Manager

Walgreens
  • Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
  • Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
  • Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.

Customer Associate

Walgreens
01.2020 - 04.2021
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Completes special assignments and other tasks as assigned.

Education

Culinary Arts

William Penn High School
New Castle, DE
06.2020

Skills

  • Staff scheduling
  • Workplace safety
  • Team management
  • Cash handling
  • Opening and closing procedures
  • Training and mentoring
  • Accurate money handling
  • Inventory controls
  • Handling customer complaints
  • Flexible schedule
  • Active listening
  • Equipment operation

Timeline

Customer Associate

Walgreens
01.2020 - 04.2021

Shift Leader Manager

Walgreens

Culinary Arts

William Penn High School

Similar Profiles

CREATE PROFILE
Emonie Taylor