Summary

Overview

Work History

Education

Skills

Timeline

Work Availability

Work Preference

Quote

Software

Languages

Websites

Interests

Affiliations

Eric Trahan

Moerlenbach

Summary

Forward-thinking and results-driven sales leader with more than 10 years of experience in partnership development, account management and channel building. Self-directed leader with talents in diversifying networks, product offerings and pricing strategies to drive growth with value-added solutions.

Overview

years of professional experience

Work History

Europe Regional Sales Manager

World Marketing Company

01.2013 - Current

Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
Developed and maintained positive relationships with clients in assigned sales territories.
Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
Generated detailed sales reports and forecasts to analyze performance and track progress.
Executed successful promotional events and trade shows.
Conducted product demonstrations and presentations to potential clients to capture more sales.
Developed sales strategy based on research of consumer buying trends and market conditions.
Attended industry conferences and tradeshows to stay up-to-date with market trends and customer needs.
Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
Built relationships with customers and community to establish long-term business growth.
Collaborated with upper management to implement continuous improvements and exceed team goals.

Event Coordinator

Morale Welfare And Recreation

06.2012 - 08.2015

Coordinated schedules and timelines for events.
Managed event logistics and operations.
Brainstormed and implemented creative event concepts and themes.
Managed administrative logistics of events planning, event booking, and event promotions.
Performed event coordination for larger parties and gatherings.
Consulted with customers to determine objectives and requirements for events.
Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
Created and maintained event expenditures, budgets and timelines in job-related software.
Evaluated and selected service providers and vendors according to customer requirements.
Communicated with catering, lighting and sound companies to obtain price quotes.
Reviewed event bills to confirm accuracy and approve payment.
Inspected event facilities to confirm conformance to customer requirements.
Arranged availability of audio-visual equipment, transportation and displays for various types of events.
Trained and supervised event staff to complete tasks on time.
Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Monitored and controlled event expenditures to meet budgets.
Implemented contingency plans to address last-minute changes or unforeseen events.
Implemented protocols and procedures to effectively manage planning process.

Headquarters Platoon Sergeant

United States Army

06.2010 - 08.2012

Trained, supervised and organized over 36 soldiers and personnel.
Managed over $2.1 Million worth of equipment during garrison and deployment operations.
Enforced technical and tactical training standards to accomplish unit mission objectives.
Maintained health, welfare and combat readiness of personnel within platoon.
Served as principal advisor to First Sergeant and Commander.
Conducted personal and professional counseling, routine inspections and physical fitness tests.
Handled administrative requirements, maintained records and submitted operational reports.
Monitored and assessed mission progress and provided updates to command.
Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
Led team in developing strategic plans to meet operational objectives.
Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
Oversaw teams planning, implementing and realigning field and base operational strategies.
Communicated with command centers to develop and execute tactical plans.
Trained and mentored personnel in combat operations and tactics.
Directed tactical operations in complex and challenging environments.

Dining Facility Manager

United States Army Europe

08.2009 - 05.2012

Motivated staff to perform at peak efficiency and quality.
Managed staff schedules and maintained adequate coverage for all shifts.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Oversaw food preparation and monitored safety protocols.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Verified prepared food met standards for quality and quantity before serving to customers.
Implemented effective inventory control systems to reduce food spoilage and waste.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Maximized quality assurance by completing frequent line checks.
Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.

Food Service Supervisor

United States Army Europe

02.2008 - 07.2009

Maintained health and food safety standards at all stages, from storage through delivery.
Kept guest and work areas clean, organized and sanitized per established standards.
Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Monitored food quality and service levels to maximize kitchen and dining area performance.
Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Ordered new supplies and food to maintain service levels.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Tracked food production levels, meal counts, and supply costs.
Established and managed team schedules and shift assignments.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.

Lead First Cook

Unites States Army Europe

02.2005 - 01.2008

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Kept kitchen clean and organized by performing daily maintenance tasks.
Maintained food safety and sanitation standards.
Followed strict standards for food handling and safety, minimizing risks to customers.
Coordinated checklists to keep kitchen clean, stocked and sanitary.
Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.

Lead First Cook

United States Army Korea

01.2004 - 01.2005

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Kept kitchen clean and organized by performing daily maintenance tasks.
Maintained food safety and sanitation standards.
Followed strict standards for food handling and safety, minimizing risks to customers.
Coordinated checklists to keep kitchen clean, stocked and sanitary.
Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.

First Cook

United States Army Europe

03.2000 - 12.2003

Enforced health and safety regulations, optimizing adherence to quality standards.
Assembled and served dishes consistently with commitment to flavors and quality presentation.
Minimized waste via effective planning, forecasting and stock control.
Followed food production and handling guidelines.
Addressed customer needs and dietary restrictions, adjusting dishes to maintain satisfaction.
Planned and prepared menu items, continuously surpassing guest expectations.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Developed recipes, portion specifications, and standard preparation procedures for all dishes.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.

First Cook

United States Army

02.1998 - 02.2000

Enforced health and safety regulations, optimizing adherence to quality standards.
Assembled and served dishes consistently with commitment to flavors and quality presentation.
Minimized waste via effective planning, forecasting and stock control.
Followed food production and handling guidelines.
Addressed customer needs and dietary restrictions, adjusting dishes to maintain satisfaction.
Planned and prepared menu items, continuously surpassing guest expectations.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Developed recipes, portion specifications, and standard preparation procedures for all dishes.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.

First Line Cook

United States Army Europe

02.1995 - 01.1998

Enforced health and safety regulations, optimizing adherence to quality standards.
Assembled and served dishes consistently with commitment to flavors and quality presentation.
Minimized waste via effective planning, forecasting and stock control.
Followed food production and handling guidelines.
Addressed customer needs and dietary restrictions, adjusting dishes to maintain satisfaction.
Planned and prepared menu items, continuously surpassing guest expectations.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.

Cook

United States Army

11.1993 - 01.1995

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Seasoned and cooked food according to recipes or personal judgment and experience.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Cook

United States Army Europe

10.1991 - 10.1993

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Seasoned and cooked food according to recipes or personal judgment and experience.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Cook

United States Army Europe

01.1991 - 09.1991

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Seasoned and cooked food according to recipes or personal judgment and experience.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Cook

United States Army Reserve

07.1989 - 12.1990

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Seasoned and cooked food according to recipes or personal judgment and experience.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Education

Bachelor of Science - International Business Management

Schiller International University

Heidelberg Germany

04.2018

Skills

Project Management
Forecasting and Reporting
Upselling and Cross Selling
Channel Partnerships
Business Development and Planning
Budget Management

Sales Initiatives and Techniques
Customer Service
Conflict Resolution
Customer Base Development
Customer Support
Product Knowledge

Work Availability

monday

tuesday

wednesday

thursday

friday

saturday

sunday

morning

afternoon

evening

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Work Preference

Work Type

Full TimeContract WorkPart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsTeam Building / Company Retreats4-day work week

Quote

If you really look closely, most overnight successes took a long time.

Steve Jobs

Software

Microsoft Office

Languages

English

Bilingual or Proficient (C2)

German

Upper intermediate (B2)

Websites

Interests

Culinary Arts

Music

Travel

Family

Masonry

Affiliations

Most Worshipful Prince Hall Grand Lodge of Oklahoma
Rev. Joseph T. Thornton M.E. Prince Hall Grand Chapter Holy Royal Arch Masons Oklahoma Jurisdiction
Herman E. Duncan Grand Council & Commandery Oklahoma Jurisdiction
Michael E. Steele Priory No. 9 Oklahoma Jurisdiction
Ancient & Accepted Scottish Rite of Free Masonry Southern Jurisdiction PHA
Ancient Egyptian Arabic Order Nobles Mystic Shrine
The American Legion

Summary

Overview

Work History

Europe Regional Sales Manager

Event Coordinator

Headquarters Platoon Sergeant

Dining Facility Manager

Food Service Supervisor

Lead First Cook

Lead First Cook

First Cook

First Cook

First Line Cook

Cook

Cook

Cook

Cook

Education

Bachelor of Science - International Business Management

Skills

Timeline

Europe Regional Sales Manager

Event Coordinator

Headquarters Platoon Sergeant

Dining Facility Manager

Food Service Supervisor

Lead First Cook

Lead First Cook

First Cook

First Cook

First Line Cook

Cook

Cook

Cook

Cook

Bachelor of Science - International Business Management

Work Availability

Work Preference

Work Type

Work Location

Important To Me

Quote

Software

Languages

Websites

Interests

Affiliations

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