Erica Price
Vilseck,BY
Summary
Dedicated professional with a proven track record at Cstone Church, adept in office administration and delivering exceptional customer service. Skillfully managed high-pressure situations, enhancing customer satisfaction and streamlining document organization. Exhibits strong work ethic and integrity, alongside proficient cash handling and administrative support capabilities.
Professional with demonstrated experience in administrative support, prepared to excel in streamlining office operations and enhancing productivity. Strong focus on team collaboration and achieving results, known for reliability and adaptability to changing needs. Skilled in scheduling, data management, and communication, with keen ability to prioritize and handle multiple tasks efficiently. Recognized for organizational skills and proactive approach to problem-solving.
Overview
5
5
years of professional experience
Work History
Administration Assistant
Cstone Church
11.2023 - 05.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Executed record filing system to improve document organization and management.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
- Maintained inventory of office supplies and placed orders.
Waitress
Logans Roadhouse
11.2021 - 10.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
To-Go Specialist
Buffalo Wild Wings
09.2019 - 03.2021
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Handled cash transactions accurately, maintaining accountability for daily sales receipts.
Education
High School Diploma -
Jacksonville High School
Jacksonville, North Carolina06-2021
Skills
- Office administration
- Administrative support
- Scheduling
- Telephone reception
- Confidential document control
- Customer relations
- Meeting coordination
- Initiative-taking
- Quick learner
- Customer service
- Work ethic and integrity
- Cash handling
Timeline
Administration Assistant
Cstone Church
11.2023 - 05.2024
Waitress
Logans Roadhouse
11.2021 - 10.2023
To-Go Specialist
Buffalo Wild Wings
09.2019 - 03.2021
High School Diploma -
Jacksonville High School
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