Erin Bane
Dover,DE
Summary
Dedicated in customer service relations with a proven track record at Billy Reese State Farm. As a licensed insurance agent, I fostered client trust while ensuring compliance and accuracy. My experience in catering at Mission BBQ showed my commitment to food safety/quality, enhancing client satisfaction through effective communication and menu supervision. Familiar around food service and expectations.
Overview
4
4
years of professional experience
Work History
Insurance Agent Team Member
Billy Reese State Farm
01.2024 - 09.2025
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Educated clients on the importance of adequate insurance coverage, which lead to trust and loyalty among the existing client base.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Worked primarily with current client base and finding logical reasons to secure family futures with life insurance.
Catering Captain and Hourly Leader
Mission BBQ
06.2021 - 12.2023
- Organized and monitored catering staff to ensure all necessary tasks were completed in a timely manner.
- Ensured that all safety regulations were followed during the preparation, storage and serving of food items.
- Communicated with clients prior to their event to discuss menu selections, dietary restrictions and special requests.
- Inspected work areas regularly to make sure they were clean, organized and properly stocked with necessary supplies.
- Resolved any customer complaints related to the quality/quantity of food served during catered events.
Education
Caesar Rodney High School
Camden06-2022
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Sanitation standards
- Food presentation/safety
- Staff leadership
- Menu supervision
- Time management\
- Cash Handling
Timeline
Insurance Agent Team Member
Billy Reese State Farm
01.2024 - 09.2025
Catering Captain and Hourly Leader
Mission BBQ
06.2021 - 12.2023
Caesar Rodney High School
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