Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Other
Timeline
Generic

Erin Graves

BSN, RN
Middletown,DE

Summary

Dedicated Registered Nurse with a compassionate approach, providing comprehensive patient care in inpatient settings. Skilled in working with diverse patient populations and building trusting relationships to enhance outcomes. Proficient in collaborating with healthcare professionals to streamline and improve patient care processes.

Overview

18
18
years of professional experience
5
5
years of post-secondary education
2
2
Certifications

Work History

Registered Nurse II Neonatal ICU

Christiana Care
03.2024 - Current
  • Registered Nurse II for the Neonatal Intensive Care Unit at Christiana Care, a level three Neonatal ICU with both infant and couplet care beds.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Conducted regular assessments of premature infants'' growth and development, making necessary adjustments to their care plans accordingly.
  • Enhanced patient care by implementing evidence-based practices and individualized treatment plans in the NICU.
  • Provided compassionate emotional support to families during difficult times while navigating the complexities of neonatal intensive care.
  • Served as an advocate for patient needs by collaborating with physicians to ensure appropriate interventions were implemented promptly when necessary.
  • Facilitated parent education sessions on infant care, fostering confidence and competence in new parents transitioning home with their newborns.
  • Implemented infection control measures to maintain a safe environment for both patients and staff within the NICU setting.
  • Performed complex nursing procedures such as umbilical line placement, lumbar punctures, and endotracheal intubation with precision and accuracy.
  • Coordinated with social workers, therapists, and other healthcare professionals to ensure comprehensive support for families navigating the NICU journey.
  • Managed ventilator settings for critically-ill neonates requiring respiratory support while continually assessing their response to therapy.

Registered Nurse II Medical ICU

Christiana Care
08.2022 - 03.2024
  • Registered Nurse II for the Medical Intensive Care Unit at Christiana Care, a level one trauma center, with twenty-four medical ICU beds.
  • Completed a nineteen-week Critical Care Residency program in a variety of units including both the Medical Intensive Care and Neuro Critical Care Units, as well as spending time in the Transitional Medical Unit.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.

Patient Care Technician II

Christiana Care
10.2018 - 07.2022
  • Assist registered nurses in care of complex patients on a 24-bed critical care unit
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Collected and documented patient information to aid in accurate medical record keeping.
  • Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.

Emergency Department Clerk

Christiana Care
09.2017 - 10.2018
  • A Level One Trauma Center that cares for approximately three hundred patients daily
  • Collaborated with multidisciplinary teams to ensure comprehensive care for all emergency department patients.
  • Enhanced patient satisfaction by efficiently managing check-in and registration processes.
  • Contributed to a safe environment by monitoring visitor access and maintaining strict confidentiality of patient information.
  • Provided crucial support during high-volume periods, ensuring timely attention for all patients in need of emergency care.
  • Streamlined administrative tasks for optimal efficiency, allowing healthcare providers to focus on patient care.

Medical Assistant

New Castle Family Medicine
12.2014 - 09.2017
  • Provided both clinical and clerical duties for a large family medicine office including four Doctors and two Nurse Practitioners.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.

Receptionist

Shear Magic Hair Designs
03.2007 - 01.2017
  • Front desk receptionist providing excellent customer service
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Confirmed appointments, communicated with clients, and updated client records.

Medical Assistant

Simone Eye Associates
03.2014 - 12.2014
  • Provided clerical duties for a high-volume ophthalmologist office
  • Clerical duties include checking in and out patients, answering phone calls, prior authorizations, and accurately balancing the office monies

Medical Assistant

S. Nashed, PA
10.2013 - 03.2014
  • Sole medical assistant for a private licensed psychiatrist
  • Clinical duties include accurate sets of vital signs with waist circumferences
  • Clerical duties include answering phone calls, scheduling appointments, scanning and faxing documents, prior authorizations, and submitting coding documents for billing

Education

Bachelor of Science - Nursing

Delaware State University
Dover, DE
08.2021 - 05.2022

Associate of Science - Allied Health

Delaware Technical And Community College
Wilmington, DE
08.2009 - 05.2013

Skills

Patient care coordination

Care planning

Medication and IV administration

Critical care

Emergency response

Patient assessments

Lab result interpretation

Compassion and empathy

Patient and family advocacy

Effective clinical decision-making

Certification

State of Delaware Registered Nurse (Compact License) June 2022 – Present

Affiliations

  • Sigma Theta Tau International Honor Society of Nursing March 2022 – Present
  • American Association of Critical-Care Nurses September 2021- Present
  • American Nurses Association Member September 2021 – Present

Other

Basic Life Support (BLS) American Heart Association

Critical Care Nurse Residency Program (Christiana Care)

Neonatal Resuscitation Program (NRP)

Timeline

Registered Nurse II Neonatal ICU

Christiana Care
03.2024 - Current

Registered Nurse II Medical ICU

Christiana Care
08.2022 - 03.2024

Bachelor of Science - Nursing

Delaware State University
08.2021 - 05.2022

Patient Care Technician II

Christiana Care
10.2018 - 07.2022

Emergency Department Clerk

Christiana Care
09.2017 - 10.2018

Medical Assistant

New Castle Family Medicine
12.2014 - 09.2017

Medical Assistant

Simone Eye Associates
03.2014 - 12.2014

Medical Assistant

S. Nashed, PA
10.2013 - 03.2014

Associate of Science - Allied Health

Delaware Technical And Community College
08.2009 - 05.2013

Receptionist

Shear Magic Hair Designs
03.2007 - 01.2017

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Erin GravesBSN, RN